NinjaOne vs. SysCloud Reviews
 | SysCloud | |
|---|---|---|
| Overall | 4.7 (3,212) | 4.8 (35) |
| Meets Requirements | 9.5 2,684 Responses | 9.6 33 Responses |
| Ease of Use | 9.1 3,073 Responses | 9.8 35 Responses |
| Ease of Setup | 9.2 2,872 Responses | 9.7 34 Responses |
| Ease of Admin | 9.2 2,784 Responses | 9.6 35 Responses |
| Quality of Support | 9.2 2,918 Responses | 9.7 30 Responses |
| Ease of Doing Business With | 9.5 2,684 Responses | 9.6 32 Responses |
| Product Direction (% positive) | 9.7 3,023 Responses | 9.7 35 Responses |
Based on G2 Winter 2026
SysCloud
Product Summary
Use Cases
- Automated backup: SysCloud offers automated cloud-to-cloud backup that promises uninterrupted protection of critical business data.
- Ransomware detection: The platform offers tools for determining different types of ransomware files in your backup archive, ensuring that infected files are identified and isolated.
- Compliance watch: The platform also has tools to monitor for issues that may lead to compliance issues, such as sensitive information exposure, data retention gaps, or policy violations across SaaS applications.
Shortcomings
- File retrieval: Some users pointed out that retrieving older files takes time, impacting productivity and business continuity.
- Backup issue: Other users mentioned occasional hiccups when backing up files, such as unfinished backup jobs that can delay the whole process.
- Email previews: According to some SysCloud users, there are times when previews for emails do not show, making it difficult for them to see if the email contains the information they need without fully restoring it.
NinjaOne
Why your peers choose us over SysCloud
NinjaOne is a renowned comprehensive endpoint management solution that offers a feature set catering to the diverse IT needs of businesses, organizations, and enterprises. This “single pane of glass” approach to IT management makes the platform stand out, giving it a significant advantage over other IT solutions. Compared to SysCloud, NinjaOne is preferred by IT professionals more since the latter focuses mainly on SaaS backup and recovery.
That said, besides its key functionalities, such as patch management, remote access, automation, mobile device management (MDM), and more, NinjaOne also offers robust tools for backup and recovery. While SysCloud’s primary focus is SaaS, NinjaOne provides a backup and recovery solution for a slew of diverse environments, such as devices, servers, virtual machines, and SaaS. For its endpoint backup, it showcases capabilities including file and folder-level security, chainless image backups, bare-metal recovery, and cross-platform support for Windows and macOS. Meanwhile, its dedicated SaaS backup platform supports both Microsoft 365 and Google Workspace.
Additionally, NinjaOne offers unlimited storage capacity and versatile storage options (cloud, local, or hybrid). Data recovery is also a highlight for its granular and remote restore capabilities, centralized multi-device management. Altogether, these features complement different IT environments and give organizations a more flexible, unified, and future-ready backup and management solution compared to SysCloud.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT GlueSplashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-Able
One Login
IT Glue
NinjaOne vs. SysCloud FAQs
What is the difference between NinjaOne vs SysCloud in backup coverage?
Do NinjaOne and SysCloud both offer ransomware protection?
What are potential challenges associated with using SysCloud backup?
How do automation capabilities compare between NinjaOne and SysCloud?
What kind of support does SysCloud provide to partners and customers?
SysCloud receives satisfactory feedback for its support. On the other hand, NinjaOne doesn’t only ensure issue resolution. It also commits to customer success by providing continuous help to users beyond the basic customer service that all IT solutions are expected to deliver. This is why NinjaOne always gets an excellent CSAT score from a survey of MSPs. NinjaOne also boasts a swift response time, making its support an efficient option for those looking for a reliable and swift customer service. Aside from that, NinjaOne offers free unlimited training and onboarding alongside its comprehensive self-help tools and documentation.