NinjaOne vs. Backupify

Why your peers choose NinjaOne over Backupify

NinjaOne

VS

NinjaOne vs. Backupify Reviews

Backupify
Overall4.7

(3,212)
4.2

(189)
Meets Requirements9.5
2,684 Responses
8.8
149 Responses
Ease of Use9.1
3,073 Responses
8.5
152 Responses
Ease of Setup9.2
2,872 Responses
9.0
138 Responses
Ease of Admin9.2
2,784 Responses
8.6
132 Responses
Quality of Support9.2
2,918 Responses
8.0
139 Responses
Ease of Doing Business With9.5
2,684 Responses
8.5
130 Responses
Product Direction (% positive)9.7
3,023 Responses
7.2
139 Responses

Based on G2 Spring 2026

Backupify

Product Summary

Backupify, a Kaseya company (and now part of the Datto SaaS Protection product line), is a cloud-to-cloud SaaS backup solution designed to protect data stored in platforms such as for Google Workspace and Microsoft 365. It supports automated, policy-driven backups and enables granular recovery of emails, files, contacts, calendars, and other application data.

Backupify also includes features like point-in-time restores, tamper-proof audit logs, and robust search capabilities for fast data retrieval. The platform is built to help organizations meet compliance and retention requirements while minimizing data loss from user error, ransomware, or accidental deletions.

Use Cases

  • Focused coverage: · Backupify automatically protects Google Workspace and Microsoft 365 data using scheduled and policy-driven backups.
  • Multi-tenant management: ·IT teams and MSPs can manage backups and restore operations across multiple organizations from a centralized console.
  • Granular recovery: Administrators can restore individual files, emails, or entire datasets from previous backup points.

Shortcomings

  • User interface: Some G2 users have said that Backupify’s user interface is not as intuitive or easy to use compared to competing SaaS backup tools. (Source)
  • Restore time: Several reviews have mentioned that the platform can take some time when restoring data. (Source)
  • Customer support: According to some G2 users, there are opportunities to strengthen Backupify’s customer support responsiveness and overall experience. (Source)

Why your peers choose NinjaOne over Backupify

NinjaOne, an enterprise-ready IT management platform, takes a tightly integrated approach to IT operations by combining data protection, endpoint management, and automation within a single platform. This consolidation simplifies IT workflows and reduces the need to juggle multiple tools, making it particularly appealing for MSPs with a distributed workforce.

In addition to SaaS protection, NinjaOne also provides backup for endpoints and servers, allowing organizations to protect devices, infrastructure, and cloud applications from one interface. With NinjaOne SaaS Backup, IT teams can automatically protect Microsoft 365 and Google Workspace data and perform fast, granular restores when needed. At the same time, NinjaOne Endpoint Backup enables administrators to secure critical data stored on laptops, desktops, and servers. Together, these capabilities allow IT teams to automate backup policies, monitor backup health, and restore data quickly without switching between multiple tools.

Most importantly, the NinjaOne Platform allows users to configure retention policies to support alignment with common regulatory and audit frameworks such as HIPAA, GDPR, FINRA, or SEC requirements and consistent UI across all modules, NinjaOne provides a seamless, robust solution for data continuity, compliance readiness, and operational simplicity.

“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”

Jason Danner // President at Aerorock

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

NinjaOne vs. Backupify FAQs

When comparing NinjaOne vs Backupify, the key difference is scope. Backupify focuses primarily on protecting SaaS productivity platforms such as Microsoft 365 and Google Workspace with automated cloud-to-cloud backups.

While NinjaOne also provides SaaS backup for those same platforms, it combines endpoint management, monitoring, patch management, and automation. This unified approach allows IT teams to protect SaaS data while managing devices, infrastructure, and backup operations from a single platform. This makes NinjaOne a better fit for IT enterprises that value integrated management and long-term compliance readiness in a single-pane environment.

In this review of Backupify vs NinjaOne, we consider how each solution integrates with broader IT management workflows. NinjaOne stands out against Backupify thanks to its native integration with a wide range of IT operation tools, including endpoint backup, patch management, monitoring, and automation. This allows IT teams to manage SaaS data protection alongside other critical functions from a single console, reducing complexity and improving efficiency compared to Backupify’s more standalone model.

NinjaOne provides a centralized dashboard that offers real-time visibility into the backup status of all protected endpoints and SaaS applications. It includes detailed, customizable reporting that helps IT teams track backup health, policy compliance, restore activities, and audit readiness, all from a single dashboard.

Backupify also provides reporting and monitoring features, though these tools are typically focused on SaaS backup activity rather than broader IT operations or infrastructure visibility.

NinjaOne is consistently lauded for its superior customer support. Healthily obsessed with its customers’ success, NinjaOne offers free and unlimited training and onboarding. Moreover, it boasts the market-leading customer satisfaction score (CSAT) of 98% and a 31-minute annual average response time (compared to the 12+ hours of its competitors).
Backupify has historically been part of Datto’s SaaS backup portfolio and is now closely associated with Datto SaaS Protection under Kaseya. The platform continues to provide cloud-to-cloud backup for Microsoft 365 and Google Workspace while maintaining many of the capabilities originally developed under the Backupify brand.

Many MSPs prefer NinjaOne because it combines multiple IT management capabilities, such as endpoint monitoring, patch management, automation, and backup, into a single platform. This integrated approach can simplify service delivery and reduce the need to manage multiple tools.

Backupify may still be a suitable option for organizations that only need a dedicated SaaS backup tool and do not require broader IT management capabilities.

This comparison represents our assessment of publicly available product capabilities as of March 2024. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.