NinjaOne vs. Rubrik

Why your peers choose NinjaOne over Rubrik

NinjaOne

VS

NinjaOne vs. Rubrik Reviews

Rubrik
Overall 4.7

(2,366)
4.5

(95)
Meets Requirements 9.1
2,189 Responses
9.0
86 Responses
Ease of Use 9.2
2,218 Responses
9.4
87 Responses
Ease of Setup 9.2
2,056 Responses
9.3
75 Responses
Ease of Admin 9.2
2,000 Responses
9.2
74 Responses
Quality of Support 9.2
2,118 Responses
8.9
84 Responses
Ease of Doing Business With 9.5
1,963 Responses
9.3
74 Responses
Product Direction (% positive) 9.8
2,187 Responses
9.7
86 Responses

Based on G2 Summer 2025

Rubrik

Product Summary

Rubrik is an IT platform focusing on cybersecurity, providing solutions that maximize IT resilience for organizations and enterprises. A popular offering Rubrik has is its suite of products that deliver data backup, disaster recovery, and ransomware protection across cloud, virtual, and on-premises environments.

Use Cases

  • Backup solution:
    Rubrik offers secure backup solutions for enterprise, cloud, SaaS, and unstructured data.
  • Data risk management:
    The platform provides tools for identifying threats and remediating data risks, protecting organizations from critical cyberattacks.
  • Recovery:
    Along with its backup solutions, Rubrik also offers multiple data recovery options to ensure business continuity and prevent disruptive downtime.

Shortcomings

  • Technical issues: There were reports of unstable updates and patches, causing backup operations to fail.
  • Customization: Some users feel the platform lacks customization options for certain workflows and policies, limiting flexibility in complex or highly specific IT environments.
  • Reporting: Multiple feedback suggests improvements too Rubrik’s reporting features, putting emphasis on customization enhancements and granular visibility.

Why your peers choose NinjaOne over Rubrik

NinjaOne is a complete endpoint management solution consolidating the most essential IT features. Key features include patch management, automation, RMM, remote access, backup and recovery, etc. This approach benefits IT administrators by allowing them to execute critical tasks without moving from one console to another.

Speaking of backup and recovery, Rubrik focuses on cyber resilience tools that could help with business continuity. However, NinjaOne’s resilient backup and fast recovery solutions are a great companion to its slew of critically acclaimed endpoint management capabilities. NinjaOne supports cloud, image, remote server, and SaaS backups, plus recovery options that are straightforward and deployment-friendly. This all-in-one functionality empowers teams to respond faster to incidents, reduce downtime, and maintain full control over their IT environment from a unified platform.

“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”

Jason Danner // President at Aerorock

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

NinjaOne vs. Rubrik FAQs

Rubrik is known for its cybersecurity tools that include backup and recovery solutions for SaaS platforms like Microsoft 365, ideal for enterprise-grade data protection and retrieval. On the other hand, NinjaOne offers a more streamlined SaaS backup and recovery approach to the process. Its backup and recovery tools are tightly intact with the rest of the platform’s endpoint management capabilities. This gives system administrators a more integrated experience in managing and protecting data without switching tools or interfaces.

NinjaOne is a remote-first platform designed for managing, monitoring, and supporting distributed endpoints. It enables IT administrators to patch, monitor, access, and back up remote devices from a single console, giving NinjaOne an upper hand for organizations with managed remote and hybrid workforces. Meanwhile, Rubrik focuses on features that fall under the cyber resilience umbrella, including backup and recovery. It’s not designed for endpoint management or remote device support.
NinjaOne offers seamless integration between endpoint management and SaaS backup, a major advantage over Rubrik. Unlike Rubrik, NinjaOne has native tools for managing endpoints, allowing organizations to gain complete visibility and control over their assets. This, paired with efficient backup and recovery capabilities, makes NinjaOne offer a better experience when it comes to endpoint management and SaaS backup integrations.
Based on software review aggregators G2 and Capterra, Rubrik has received fair reviews for its customer support. However, NinjaOne is a preferred option for IT professionals because of its incomparable ongoing product support. The endpoint management solution is also rated #1 for support and service based on an independent survey of MSPs. Additionally, NinjaOne scores a staggering annual average of 98.4 in CSAT score and 31 minutes in response time. This shows NinjaOne’s dedication not only to customer service but also to their success.
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