NinjaOne vs. OptiTune: Why your peers choose NinjaOne over OptiTune



Powerful and intuitive remote monitoring and management

Best-in-class Support

NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Top-Rated Patch Management

NinjaOne offers top-rated OS patch management capabilities for Windows, Mac, and Linux endpoints and automated patching for over 100 third party Windows applications.

Fast, Secure Remote-Control

NinjaOne supports lightning-fast, one-click, secure integrations with multiple best-in-class remote control options, including TeamViewer, Splashtop, Control (ScreenConnect), and our proprietary Cloud RDP.

NinjaOne vs. OptiTune Reviews

Overall Rating  4.7 out of 5 (1,182) 4.3 out of 5 (5)
Meets Requirements

Responses: 1,043


Responses: 5

Ease of Use

Responses: 1,051


Responses: 5

Ease of Setup

Responses: 931


Responses: N/A

Ease of Admin

Responses: 947


Responses: N/A

Quality of Support

Responses: 1,009


Responses: N/A

Ease of Doing Business with

Responses: 929


Responses: N/A

Product Direction (% positive)

Responses: 1,038


Responses: 5

Based on G2 Spring 2024

Implementation Time
Payback Period
Over 2 months
Over 13 months
Over 2 months
Over 13 months

Based on 500+ verified user reviews on G2.

Bravura OptiTune

Bravura OptiTune is an entry-level, cloud-based remote monitoring and management (RMM) solution with the tools that MSPs and small IT departments need to manage servers and workstations. OptiTune offers a cost-effective solution that allows technicians to monitor and secure devices and deploy applications and patches from a single console. It comes with remote access that allows technicians to access devices and provide assistance to remote users.

Competitor Use Cases: 

  • Remote management: OptiTune can monitor the status of corporate devices and assist employees with its built-in Remote Assistance feature.
  • Application management: Applications can be deployed, configured, and patched from one web-based console. 
  • Endpoint security: OptiTune keeps devices up-to-date and can detect malware, allowing technicians to resolve any security threats.

Competitor Shortcomings:

  • Limited scalability: OptiTune is limited to only five thousand computers in one organization, which can limit the growth of an IT environment.
  • Lack of support for some OS and devices: Users have reported that the solution lacks adequate support for Linux products and mobile devices.
  • Missing features: Users have expressed frustration that some essential features, such as an integrated chat in remote support sessions, and customizable reporting, are not available.



OptiTune offers IT companies a wide range of features to manage their endpoint devices. That said, G2 users have said the platform could improve its patch management, alerting tool, and ease of implementation and use. 

Business leaders choose NinjaOne over OptiTune because it automates the hardest parts of IT to deliver visibility, security, and control over all your Windows, macOS, and Linux endpoint devices. Designed by IT for IT, NinjaOne is designed to be as easy and intuitive as possible. This is why 71% of all customers replaced more than four tools with NinjaOne after only a few weeks.

with Brian Roemen, Principal and CTO, Brave North Technology

NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutionsm

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Harmony PSA logo - integration
Promys logo 2018 - integration
Accelo Logo
Webroot logo - integration
StorageCraft logo - integration
Splashtop logo - integrations
Antimalware logo - integration
Repairshop logo - integrations
ConnectWise logo - integration
Warranty Master logo - integration
Bitdefender logo
IT Glue logo - integration
Computicate logo - integraton
Autotask logo - integration
Solarwinds passportal logo - integration

NinjaOne vs. OptiTune FAQs

NinjaOne is a modern, centralized, cloud-native management platform for any device. Compared to OptiTune, NinjaOne leverages automation for various use cases, including software deployment, remote access, and custom scripts, among others. 

In addition, NinjaOne offers more reliable patch management than OptiTune to keep your IT network healthy. Its patch management tool automatically patches Windows, Mac, and Linux OSs and third-party apps, helping you patch faster and smarter! 93% of NinjaOne customers saved time on patching, with 95% reporting improved patch compliance.

OptiTune supports Windows and macOS endpoint devices. That said, the OptiTune management service can be accessed on any computer (Windows/Mac/Linux) with a modern web browser.

Yes, it does. Nevertheless, G2 and Capterra users have said these features carry a moderately steep learning curve and may be more suitable for experienced IT teams.

OptiTune could improve its user interface, based on G2 reviews. NinjaOne, on the other hand, consistently ranks higher than OptiTune for its user-friendliness—making its product simple to navigate and understand for almost everyone, regardless of technical skill or experience.

OptiTune currently offers six integrations. NinjaOne, on the other hand, offers dozens of integrations, from SSO to PSA.

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