NinjaOne vs. Panorama9: Why your peers choose NinjaOne over Panorama9

Powerful and intuitive remote monitoring and management

Best-in-class Support

NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Top-Rated Patch Management

NinjaOne offers top-rated OS patch management capabilities for Windows, Mac, and Linux endpoints and automated patching for over 100 third party Windows applications.

Fast, Secure Remote-Control

NinjaOne supports lightning-fast, one-click, secure integrations with multiple best-in-class remote control options, including TeamViewer, Splashtop, Control (ScreenConnect), and our proprietary Cloud RDP.

NinjaOne vs. Panorama9 Reviews

Criteria
Panorama9
Overall Rating  4.7 out of 5 (1,182)  4.3 out of 5 (3)
Meets Requirements
9.1
Responses: 1,043
N/A
Responses: N/A
Ease of Use
9.3
Responses: 1,051
N/A
Responses: N/A
Ease of Setup
9.4
Responses: 931
N/A
Responses: N/A
Ease of Admin
9.3
Responses: 947
N/A
Responses: N/A
Quality of Support
9.4
Responses: 1,009
N/A
Responses: N/A
Ease of Doing Business with
9.6
Responses: 929
N/A
Responses: N/A
Product Direction (% positive)
9.8
Responses: 1,038
N/A
Responses: N/A

Based on G2 Spring 2024

Implementation Time
Payback Period
0.6
Over 2 months
6.0
Over 13 months
Average
1.4
Over 2 months
12.8
Over 13 months

Based on 500+ verified user reviews on G2.

ManageEngine Endpoint Central

PRODUCT SUMMARY

Panorama9 offers remote monitoring and management (RMM) tools that allow technicians to monitor client-facing systems and remote workstations. A real-time network monitoring map allows MSPs and IT Teams to track endpoint devices and security vulnerabilities and display asset inventory. This solution keeps endpoint devices secure by ensuring compliance with patch management capabilities.

USE CASES

  • Patch management:
    This platform detects software vulnerabilities and can push out updates for OS or third-party applications to ensure performance and security.
  • Remote management:
    Built-in remote monitoring and remote control capabilities allow users to keep track of remote workstations and resolve issues from anywhere in the world.
  • IT security:
    Compliance management capabilities allow technicians to deal with unauthorized software, missing software licenses, and so on. It can also detect when selected antivirus programs are not installed or running.

SHORTCOMINGS

  • Lacks features:
    Users have complained that several vital tools for MSPs are not available for Panorama9, such as a lack of customizability for policies.
  • Price:
    In recent years, there has been a price hike for Panorama9, which makes it less cost-effective relative to the number of features it offers.
  • Patching has limited settings: Some users have complained that its patch management capabilities lack granular control

NinjaOne

Why your peers choose us over Panorama9

More business leaders choose NinjaOne over Panorama9 for its more cost-effective all-in-one solution. According to some G2 users, Panorama9—while a robust solution—could improve the comprehensiveness and number of its available features. In addition, Panorama9’s solution can be complicated to understand, especially for beginner IT technicians. 

Comparatively, NinjaOne is a powerful and lightweight software solution that automates the hardest parts of IT to drive radical efficiency from day one. IT experts choose NinjaOne over Panorama9 for its robust patch management tool that automatically patches Windows, macOS, and Linux OSs and third-party apps. With its flexible patching schedules, 93% of all Ninja customers saved time on patching, and 95% improved their patching compliance.

with Brian Roemen, Principal and CTO, Brave North Technology

NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Summer 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. Panorama9 FAQs

NinjaOne has been the #1 rated RMM for over 5 years, and with good reason. Designed by IT for IT, all Ninja products are proven to increase productivity, reduce security risk, and lower IT costs in just weeks. With its healthy obsession for your success, Ninja offers all its customers free and unlimited onboarding, training, and support.

Currently, Panorama9 does not offer 24/7 support. NinjaOne, on the other hand, offers not only 24/7 support but also free and unlimited onboarding and training.

The Panorama9 agent can be installed to support Windows, macOS, and Linux devices. While similar to NinjaOne, Panorama9 may require some time to learn and understand, according to G2 users.

No. However, it does offer compliance management, software patching, and an antivirus checker. Alternatively, NinjaOne is an all-in-one solution that gives you all the tools you need to improve network efficiency from the start.

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