NinjaOne vs. Redstor

Why your peers choose NinjaOne over Redstor

NinjaOne

VS

NinjaOne vs. Redstor Reviews

Redstor
Overall4.7

(3,212)
4.6

(110)
Meets Requirements9.5
2,684 Responses
9.1
70 Responses
Ease of Use9.1
3,073 Responses
9.2
70 Responses
Ease of Setup9.2
2,872 Responses
9.0
64 Responses
Ease of Admin9.2
2,784 Responses
9.0
63 Responses
Quality of Support9.2
2,918 Responses
9.1
67 Responses
Ease of Doing Business With9.5
2,684 Responses
9.3
63 Responses
Product Direction (% positive)9.7
3,023 Responses
9.2
55 Responses

Based on G2 Winter 2026

Redstor

Product Summary

Redstor is an IT platform that offers data resiliency-centric tools for MSPs, end-users, and IT teams. Its data resiliency products include backup and recovery solutions that support SaaS applications, on-premise infrastructures, and cloud environments. In addition to backup and recovery, it also offers email protection, phishing watch, disaster recovery, and archiving solutions. With its focus on cloud-native solutions, Redstor provides data protection across diverse IT environments, helping organizations maintain business continuity.

Use Cases

  • Cloud-native solution: Redstor aims to make deployment quicker and more optimal, requiring no hardware.
  • Instant recovery: The platform promises to provide users with swift recovery through a patented streaming technology.
  • Integrations: Redstor integrates with other IT tools and platforms to maximize usability and expand functionalities.

Shortcomings

  • Dashboard customizability: Some Redstor users suggested a more customizable dashboard to help them visualize key metrics and data better.
  • Error notification: Other users mentioned that error alerts can be ambiguous, making it hard for them to determine the root cause of an issue and take corrective action.
  • Reporting: Some Redstor users believe the platform’s reporting feature could be more granular and less challenging to use.

NinjaOne

Why your peers choose us over Redstor

NinjaOne showcases extensive tools that go beyond backup and recovery. This makes it a preferred choice by IT professionals looking for an all-in-one platform for managing and securing their IT environment. NinjaOne’s key functionalities include remote monitoring and management (RMM), patch management, automation, IT Asset Management (ITAM), IT Service Management (ITSM), remote access, and more.

Speaking of data protection, NinjaOne also offers a robust backup and recovery solution that provides unlimited storage capacity and flexible recovery options. It supports endpoints (devices, servers, virtual machines) and has dedicated backup and recovery tools for SaaS applications (Microsoft 365 and Google Workspace). The platform’s data recovery is also known for its granular and remote restore capabilities and centralized multi-device management.

NinjaOne’s “single pane of glass” approach makes it an excellent pick for organizations prioritizing a unified console for their everyday IT operations. This reduces the need for disparate providers of tools for data protection and other essential IT functions.

“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”

Jason Danner // President at Aerorock

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

NinjaOne vs. Redstor FAQs

Both platforms offer backup solutions. Redstor is a data resiliency platform for MSPs and IT teams, meaning its focus is limited to critical data protection, which is suitable for protecting cloud, SaaS, and on-premises environments. In contrast, NinjaOne offers backup as part of its broader unified IT management platform, which also includes RMM and automation, making it a more comprehensive solution for overall IT operations.
As mentioned, one of Redstor’s strengths is its integration with other platforms for expanded functionality. However, NinjaOne offers a more holistic approach to IT management by embedding backup and recovery capabilities into its other IT management offerings. This reduces the need for disparate tools, creating a more cohesive and efficient workflow for IT teams.
As mentioned above, Redstor users face challenges primarily centered on its user interface and reporting. Some have suggested that the dashboard lacks sufficient customizability, making it difficult to gain a quick, tailored overview of key metrics and data. Additionally, users have found that error notifications can be ambiguous, which complicates the process of quickly identifying the root cause of an issue. Finally, the reporting feature has been noted for its lack of granularity and ease of use, making it challenging for administrators to generate detailed insights and reports for compliance and analysis.
Both Redstor and NinjaOne incorporate automation into their functionalities. Redstor’s automation focuses on data resiliency functions such as backup and recovery. Meanwhile, NinjaOne’s automation is integrated into many of its other features beyond data protection. NinjaOne can automate IT operations such as patch management, remediation scripts, software deployment, device monitoring, and routine maintenance across endpoints.

Redstor receives fairly good feedback for its support. However, based on G2’s “Quality of Support” alone, NinjaOne stands out more than Redstor thanks to its stellar support and service that many users praise. Additionally, an MSP survey shows that NinjaOne consistently earns an industry-leading CSAT score and has a rapid response time. Moreover, NinjaOne offers free unlimited onboarding, in addition to reliable self-help tools and documentation. This only shows how serious NinjaOne is in providing a comprehensive customer support and service that aims to lead users to success.