NinjaOne vs. Afi Backup

Why your peers choose NinjaOne over Afi Backup for Microsoft 365 and Google Workspace

NinjaOne

VS

NinjaOne vs. Afi Backup Reviews

Afi Backup
Overall 4.7

(4,313)
4.7

(59)
Meets Requirements 9.0
4,101 Responses
9.5
40 Responses
Ease of Use 9.1
4,143 Responses
9.6
43 Responses
Ease of Setup 9.1
3,892 Responses
9.5
40 Responses
Ease of Admin 9.1
3,086 Responses
9.9
34 Responses
Quality of Support 9.1
3,931 Responses
9.5
41 Responses
Ease of Doing Business With 9.4
3,019 Responses
9.7
32 Responses
Product Direction (% positive) 9.7
3,969 Responses
8.8
39 Responses

Based on G2 Summer 2026

Afi Backup for Microsoft 365 and Google Workspace

Product Summary

Afi Backup is a cloud-based SaaS backup solution that enables IT professionals to safeguard sensitive data from Google Drive, Gmail, Google Calendar, Google Contacts, SharePoint, Microsoft Exchange Online, OneDrive, Microsoft Teams, Entra ID, and more. The platform stores backup copies on secure cloud storage, allowing IT administrators to recover data essential to business operations easily.

Use Cases

  • Automated backup. Afi offers tools that automate backup processes for SaaS data, from files to entire email systems.
  • Ransomware recovery. With immutable cloud storage and automated daily backups, users can easily restore any data lost or compromised by malware.
  • Data security. To ensure data protection and business continuity, Afi utilizes advanced security features such as encrypting data in transit and at rest.

Shortcomings

  • Limited storage. A common complaint from Afi Backup reviews is that its cloud storage options are rather limited compared to those of other backup solutions.
  • Documentation. According to Afi’s reviews on G2, the platform can have a steep learning curve due to a lack of API documentation.
  • Initial setup. Reviewers say that Afi could make onboarding smoother as there can be issues with getting started.

NinjaOne

Why your peers choose us over Afi SaaS Backup

While Afi provides reliable SaaS backup, NinjaOne SaaS Backup makes the initial setup and onboarding a smoother experience. NinjaOne also offers unlimited onboarding support, ensuring new users have all the guidance they need to get started. According to reviews, Afi’s documentation can also be lacking, so users require help from customer support. Known for its highly intuitive user interface, NinjaOne is easy to navigate and provides comprehensive documentation so that users can quickly understand and use all its features.

One of the most common challenges mentioned in Afi reviews is the platform’s limited cloud storage. NinjaOne offers a more scalable and cost-effective SaaS backup solution to accommodate fast-growing businesses. With unlimited cloud storage, NinjaOne enables IT administrators to make full use of incremental backups for faster recovery times. Even fast-growing organizations don’t have to worry about growing costs as the volume of their SaaS data grows, as NinjaOne can easily scale to accommodate the SaaS backup needs of large, sprawling enterprises.

“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”

Jason Danner // President at Aerorock

This is why customers love us

NinjaOne vs. Afi Backup FAQs

Afi focuses on SaaS backup for Microsoft 365 and Google Workspace but offers limited storage capacity. On the other hand, NinjaOne offers unlimited backup storage and also offers a full suite of IT management tools, making it a more comprehensive option for IT teams and MSPs. In addition, Afi is an agentless backup solution, while the NinjaOne agent provides IT professionals with full visibility and control over their workstations, mobile devices, servers, and backups.

While Afi offers robust SaaS backup, NinjaOne is a strong Afi backup alternative. Thanks to NinjaOne’s easy setup and unlimited onboarding support, users can quickly get started using the platform. While NinjaOne’s interface is highly intuitive, the solution also offers comprehensive documentation, giving users all the tools they need to get the most out of NinjaOne.

In addition, NinjaOne offers unlimited cloud storage. Instead of having to add more storage capacity or change solutions when an organization’s SaaS data grows exponentially, NinjaOne can scale to meet evolving requirements.

Yes, Afi complies with GDPR and HIPAA regulations, such as secure backup storage and full visibility of backup activity. NinjaOne’s SaaS backup also meets regulatory standards thanks to its military-grade end-to-end encryption, backup and restoration audit logs, and other advanced security features. NinjaOne’s endpoint management solution also makes it easier for organizations to meet GDPR and HIPAA requirements.

Yes, both Afi and NinjaOne benefit MSPs who need reliable SaaS backup with ransomware protection. With both solutions, users get full visibility and control over their SaaS backup and data restoration. But while Afi focuses on SaaS backup, NinjaOne is one of the best all-in-one MSP platforms as it consolidates all the tools that MSPs need to deliver IT services. Aside from NinjaOne SaaS Backup, NinjaOne’s main endpoint management console centralizes endpoint and server backup, patch management, remote access, and more into a single pane of glass.

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.


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This comparison represents our assessment of publicly available product capabilities as of January 2025. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.


Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.