Powerful and intuitive remote monitoring and management
Top-Rated Patch Management
NinjaOne offers top-rated OS patch management capabilities for Windows, Mac, and Linux endpoints and automated patching for over 100 third party Windows applications.
One-click Remote Tools
NinjaOne gives our partners a robust suite of behind-the-scenes remote management tools for Windows, Mac, and Linux so you can triage incidents without without connecting directly to the machine or interrupting end-users.
Best-in-class Support
NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
NinjaOne vs. Datto Reviews
Datto
PRODUCT SUMMARY
Datto, a Kaseya company, is an IT management business that offers RMM, network management, PSA, and data protection solutions. Datto allows IT departments and MSPs to manage their businesses and provide IT services from a single platform. Additionally, Datto solutions are scalable and customizable to adapt to IT environments.
USE CASES
- IT management:
Datto provides IT management solutions, which include RMM, network management, and remote access. - IT security:
Using Datto, IT teams can secure their IT environments with data backups and EDR. - PSA:
Datto PSA can improve business visibility, allowing leadership to make data-driven decisions.
SHORTCOMINGS
- Patch management issues:
When patches and other related tasks fail, it’s difficult to troubleshoot since Datto does not provide enough specific error information for users. - Customer support:
Some G2 users have stated that Datto’s customer support can be inconsistent regarding response time and tailored answers to each IT ticket.  - Full trial: Whereas Datto limits functionality at the start to lure you into signing a contract, NinjaOne allows you to use their entire platform so you can fully understand their solution from the very beginning.
NinjaOne
WHY YOUR PEERS CHOOSE US OVER DATTO
Datto RMM is a cloud-based platform that helps IT teams remotely monitor, manage, and support endpoints in a single pane of glass. While a reliable solution for SMBs, Datto could improve its customer support, ease of use, and patch management system.Â
This is why NinjaOne is the #1 alternative to Datto. 17,000+ customers worldwide trust NinjaOne to seamlessly monitor, manage, and secure their endpoints and drive radical efficiency from day one. Specifically, G2 users choose NinjaOne over Datto because it is a comprehensive, powerful, and lightweight solution offering many features and functionalities.
With Evan Oberman, CTO, Business Cloud
NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.
Chris Saas, Owner, OWC Pro IT Services
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
Improve end-user support
Do more with less
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
NinjaOne vs. Datto FAQs
How does Datto compare to NinjaOne?
NinjaOne excels in its user-friendliness. Compared to Datto, which may be complicated for some, NinjaOne can be used by almost anyone. NinjaOne is also a superior Datto alternative in terms of integration capabilities and reliability: NinjaOne remains fast whether you’re managing 50 or 50,000 endpoints.
Does Datto offer third-party patching?
Datto does offer third-party patching, but it is limited compared to NinjaOne. Some G2 users have said that Datto’s patch management does not automatically patch all business applications, with some software needing to be manually patched. Conversely, NinjaOne leverages automation to improve your patching compliance. You can read about NinjaOne’s patch management solution for more information.
Does Datto provide a mobile app or end user portal?
How does implementation compare between NinjaOne vs Datto?
As an entirely cloud-based solution, NinjaOne is incredibly quick to set up and implement. In addition, NinjaOne offers free and unlimited onboarding, training, and support, contributing to its market-leading CSAT (customer satisfaction score) of 97%.
While Datto is also cloud-based, some G2 users have said that the initial learning curve can overwhelm beginner IT technicians.
Does Datto offer remote tools for Windows, mac OS, and Linux?
Currently, Datto only offers remote control tools for Windows. NinjaOne, on the other hand, offers remote tools for Windows, macOS, and Linux devices. This makes NinjaOne an all-in-one solution that allows you to manage more endpoint devices in a single platform.
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