NinjaOne vs. Datto

NinjaOne and Datto are both RMM platforms: NinjaOne, a unified IT operations platform, covers Windows, macOS, Linux, and mobile devices, while Datto, the RMM in the Kaseya IT Complete portfolio, is strongest on Windows.

NinjaOne

VS
This comparison reflects our assessment as of October 2026 This comparison represents our assessment of publicly available product capabilities from G2 as of October 2026. If you believe any information here is inaccurate or incomplete, please contact us and we will evaluate and address it as appropriate.

Where NinjaOne fits

Where Datto fits

Internal IT teams and MSPs managing mixed fleets of Windows, macOS, and Linux endpoints alongside mobile devices and network hardware from one console.
MSPs with Windows-first client environments that value tight integration with Datto BCDR, Autotask PSA, and the wider Kaseya ecosystem.
Teams that want every technician tool in one console, from remote control to file, task, service, and registry management, alongside monitoring and patching.
Teams that want modular, widget-based dashboards for at-a-glance visibility across client environments.
Teams that want patching, real-time monitoring, remote control, endpoint backup, and ticketing delivered as one platform rather than assembled from separate point tools.
Teams with an established library of Datto RMM components and workflows they want to keep building on.

Key differences between NinjaOne and Datto RMM

The main differences between NinjaOne and Datto RMM are:
NinjaOneDatto
Platform scopeNinjaOne natively covers endpoint monitoring, OS and third-party patching, remote control, endpoint backup, ticketing, and IT documentation in one console, so the daily technician workflow stays in one platform.Datto RMM's platform strength is endpoint monitoring and management within the Kaseya ecosystem. Ticketing, IT documentation, and endpoint backup are delivered through separate Kaseya products rather than built into Datto RMM.
Environment coverageOne platform manages Windows, macOS, and Linux workstations and servers, with native mobile device management and visibility into the network infrastructure those endpoints depend on.Datto RMM's native Patch Management covers Windows, with macOS and Linux patching handled through separate components.
Remote support experienceRemote control and the full technician toolkit, including file, task, service, and registry management, launch from the console or directly from a ticket across Windows, macOS, and Linux, so an issue goes from alert to resolution without changing tools.Datto RMM's core technician tools, including file, registry, service, and task management, run in the Agent Browser, a separate desktop application available only on Windows.
Reporting depthNinjaOne reports on patch compliance, device health, backup status, and ticket activity across every managed device from one source, so compliance and leadership reporting doesn't require stitching data together.Datto RMM reporting covers the data inside Datto RMM, with patch reporting limited to Windows devices. Ticketing, documentation, and backup reporting sit in separate Kaseya products.
Third-party patch coverageNinjaOne patches thousands of third-party applications through the same policies as OS patching, applied at the organization, location, and device level with per-device overrides.Datto RMM's standard Software Management covers roughly two dozen applications. Broader coverage requires Advanced Software Management, a paid add-on that only supports Windows devices.

When NinjaOne is the better choice

Choose NinjaOne when

Your endpoint fleet spans Windows, macOS, and Linux alongside mobile devices and network hardware, and you need one console that covers all of it.
Your team wants Patch Intelligence AI to flag problematic Windows updates early, so a bad patch can be held before it’s deployed instead of rolled back after the fact.
Your technicians need remote control and the full remote toolkit, including file, task, service, and registry management, in one web console.
Your compliance, audit, and leadership reviews require reporting your team can produce from the platform rather than rebuild in a spreadsheet.

Why IT teams choose NinjaOne over Datto

Manage every endpoint, not just Windows

A mixed fleet is only as well managed as its least-supported operating system. When macOS and Linux patching depends on scripts and remote tool availability differs from one platform to the next, those devices fall behind. NinjaOne natively patches Windows, macOS, and Linux through the same policy-driven workflows, manages iOS and Android devices, and monitors the network hardware those endpoints depend on, all from one console. Technicians get the same remote tools and alerting whether they’re on a Windows workstation, a Mac, or a Linux server. Non-Windows devices become a manageable part of the fleet instead of a burden.

Patching is a race against exploitation, and teams slow it down on purpose because a bad update can cost more than the vulnerability it closes. NinjaOne automates OS and third-party patching across thousands of applications. For Windows updates, Patch Intelligence AI analyzes sentiment across multiple sources to flag updates causing problems in the field, including the reported failure and the follow-up KB that resolves it. Technicians see the issue before rollout, hold the update, and deploy the fix instead of rolling back a fleet-wide change. Teams can patch on schedule without waiting a week to see what breaks.

Remote support slows down every time a technician has to leave the console and open another tool. NinjaOne puts file, task, service, and registry management, along with script execution, directly in the same web console as monitoring and patching, so technicians can resolve many issues in the background without interrupting the end user. When an issue does need a remote session, it launches from the same console, with remote printing and multi-monitor support built in. More tickets close on first contact, and resolution times drop with them.

Reporting breaks down when the data lives in different products, and someone has to export from each one and reconcile it in a spreadsheet before an audit or leadership review. NinjaOne reports on patch compliance, device health, backup status, and ticket activity across every managed device, all from the same source. Audits move faster, and leadership sees the same numbers the technicians work from.

IT technician with image of NinjaOne dashboard

User reviews and ratings: NinjaOne vs. Datto

NinjaOne

4.7

Overall G2 rating (5,038)

Datto

4.5

Overall G2 rating (801)

Information as per product capabilities from G2 This comparison represents our assessment of publicly available product capabilities from G2 as of October 2026. If you believe any information here is inaccurate or incomplete, please contact us and we will evaluate and address it as appropriate.

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How to evaluate the decision between NinjaOne vs. Datto

When evaluating NinjaOne vs. Datto, consider the following criteria
  • How much of your fleet is made up of non-Windows endpoints, including macOS, Linux, and mobile devices.
  • The size of the third-party application catalog your environment depends on.
  • How much confidence you need in an update’s field performance before it’s deployed.
  • Whether your technicians need remote control and troubleshooting tools in one web console or can work across a web console and a separate desktop application.
  • Whether compliance, audit, and leadership reporting needs to span patching, device health, backup, and ticketing from a single source.

NinjaOne vs. Datto FAQs

Datto RMM covers monitoring, patching, remote control, and scripting, with backup, PSA, and IT documentation delivered through separate Kaseya products. NinjaOne is a unified IT operations platform covering monitoring, patching, remote control, scripting and automation, endpoint backup, and ticketing in one console. Patch policy applies at the organization, location, and device level, and Patch Intelligence AI adds visibility into how Windows updates are performing in the field before they’re deployed.
NinjaOne and Datto RMM differ in scope and consistency across operating systems. Datto RMM’s native Patch Management covers Windows, with macOS and Linux patching handled through separate components. NinjaOne natively patches Windows, macOS, and Linux, and covers thousands of third-party applications. Patch Intelligence AI flags Windows updates that are causing problems in the field before they’re deployed. Remote control, endpoint backup, ticketing, IT documentation, and mobile device management all run from the same console.
Yes. Datto RMM is built to work within the Kaseya ecosystem, alongside Autotask PSA, IT Glue, and Datto BCDR. NinjaOne is a strong alternative for teams managing mixed Windows, macOS, Linux, and mobile fleets, and for teams that want endpoint backup and ticketing in the same platform as their RMM. It fits MSPs and internal IT teams that want every technician tool in a single web console, with consistent coverage across operating systems.
For mixed-OS endpoint management, NinjaOne provides broader native coverage. Datto RMM handles tools like file and registry management through Agent Browser, a separate desktop app that runs only on Windows. NinjaOne includes OS patching across Windows, macOS, and Linux, mobile device management for iOS and Android, and remote tools like file, task, and service management in the web console. The more of your fleet that sits outside Windows, the more that coverage matters.
Yes. NinjaOne replaces Datto RMM’s endpoint monitoring, OS patching, remote control, and scripting with one cloud-native platform. Reporting and third-party patching are built in. Teams can also consolidate endpoint backup, ticketing, IT documentation, and mobile device management onto the same console, so technicians don’t have to switch tools to finish the job.
Ready to simplify work with unified IT?

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.


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This comparison represents our assessment of publicly available product capabilities as of October 2026. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.


Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.