NinjaOne vs. Scalefusion: Why your peers choose NinjaOne over Scalefusion

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Scalefusion Reviews

Criteria
Scalefusion
Overall Rating  4.8 out of 5 (1,182)  4.9 out of 5
Meets Requirements
9.1
Responses: 1,043
9.5
Responses: 108
Ease of Use
9.3
Responses: 1,051
9.6
Responses: 110
Ease of Setup
9.4
Responses: 931
9.7
Responses: 106
Ease of Admin
9.3
Responses: 947
9.5
Responses: 105
Quality of Support
9.4
Responses: 1,009
9.7
Responses: 86
Ease of Doing Business With
9.6
Responses: 929
9.7
Responses: 99
Product Direction (% positive)
9.8
Responses: 1,038
9.9
Responses: 104
Based on G2 Spring 2024

Scalefusion

PRODUCT SUMMARY

Scalefusion is an endpoint management system that allows enterprises and IT administrators to monitor and manage their fleet of digital devices for businesses. It offers support for diverse devices, including laptops, desktops, tablets, smartphones, and even POS systems.

Use Cases

  • OS support:
    Scalefusion supports major desktop operating systems such as Windows, macOS, and Linux.
  • Device lockdown:
    The platform offers a “kiosk mode” functionality that allows administrators to lock down endpoints for specific purposes.
  • Easy setup:
    The setup process is straightforward, allowing for faster deployment and reducing the burden on IT resources.

Shortcomings

  • Navigation:
    Scalefusion can sometimes be challenging to navigate, affecting the overall user experience.
  • Licensing management:
    Scalefusion’s license management can be improved to better accommodate businesses with a large and frequently changing number of devices.
  • Documentation for troubleshooting: Scalefusion’s troubleshooting documentation could be improved to provide fixes for issues without requiring customers to contact customer support.

NinjaOne

Why your peers choose us over Scalefusion

Scalefusion can manage a diverse mix of devices within an organization, a major benefit for companies that embrace Bring Your Own Device (BYOD) programs. Similar to NinjaOne, which also boasts a robust device management focus, Scalefusion offers a core strength in this area. However, NinjaOne differentiates itself by incorporating additional features directly into its platform, such as remote control for faster troubleshooting and real-time network monitoring for proactive identification and prevention of issues, making it an obvious choice of IT professionals and MSPs.

Additionally, NinjaOne aims to consolidate essential IT functionalities such as MDM, RMM, endpoint management, and patch management into a comprehensive, single, and centralized console. This allows IT professionals and MSPs to streamline IT operations while minimizing the need to juggle between multiple tools and interfaces. This “single pane of glass” approach offers a unified view for effortless IT management. As mentioned, along with many essential IT functionalities, the platform includes mobile device management (MDM), ensuring that smartphones and tablets are secure and compliant with company policies. This truly makes NinjaOne a comprehensive solution for IT experts.

NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Summer 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Harmony PSA logo - integration
Promys logo 2018 - integration
Accelo Logo
Webroot logo - integration
StorageCraft logo - integration
Splashtop logo - integrations
Antimalware logo - integration
Repairshop logo - integrations
ConnectWise logo - integration
Warranty Master logo - integration
Bitdefender logo
IT Glue logo - integration
Computicate logo - integraton
Autotask logo - integration
Solarwinds passportal logo - integration

NinjaOne vs. Scalefusion FAQs

Scalefusion focuses on monitoring and managing fleets of devices for businesses. NinjaOne also offers an MDM solution for IT organizations that allows IT administrators to manage Android and Apple mobile devices alongside Windows, macOS, and Linux devices—as well as servers, virtual machines, and networking devices—all within a single, intuitive console.

Since Scalefusion mainly focuses on MDM, it may be a suitable choice for organizations primarily concerned with mobile device management. However, NinjaOne offers a broader feature set beyond MDM, catering to businesses with more comprehensive IT management needs.

Some users expressed concerns about Scalefusion’s dashboard, specifically its usability and user-friendliness. This may affect the overall user experience for IT administrators managing devices through Scalefusion.

Scalefusion offers a two-week free trial. This allows potential clients to test the service in 14 days to see if it meets their infrastructure’s needs before committing to a paid plan.

Yes. Scalefusion has documentation for troubleshooting. However, it could be improved by providing more solutions to users so they can resolve issues independently. This would increase self-sufficiency and reduce the need for frequent contact with customer support.

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