Why your peers choose NinjaOne over N-able N-central (SolarWinds)

NinjaOne vs. N-able N-central Reviews

Criteria
N-able N-central
Overall Rating  4.8 out of 5 (1,108) 4.3 out of 5 (276)
Meets Requirements
9.1
 

Responses: 971

8.3
 

Responses: 189

Ease of Use
9.3
 

Responses: 979

7.8
 

Responses: 190

Ease of Setup
9.3
 

Responses: 862

7.5
 

Responses: 154

Ease of Admin
9.3
 

Responses: 883

7.6
 

Responses: 163

Quality of Support
9.4
 

Responses: 940

7.6
 

Responses: 182

Ease of Doing Business with
9.6
 

Responses: 866

8.4
 

Responses: 155

Product Direction (% positive)
9.8
 

Responses: 964

8.6
 

Responses: 181

Based on G2 Spring 2024

N-able N-central

PRODUCT SUMMARY

N-central is an IT management solution by N-able that allows organizations to manage, monitor, and secure their endpoints. N-central provides RMM, patch management, data backup, and IT automation features that enable IT professionals to streamline processes and gain control over their entire IT infrastructures. From the N-central platform, users can integrate their PSA solutions in order to manage both their businesses and IT environments.

USE CASES

  • RMM: With RMM, IT teams can monitor, manage, and secure their remote or on-premise IT infrastructures.
  • Patch management: N-central patch management helps IT teams secure and update endpoint devices.
  • IT automation: Using IT automation features, MSPs and IT professionals can automate tasks to streamline workflows.
  • Remote support: With remote access, IT teams can provide IT support for all devices regardless of location.

SHORTCOMINGS

  • Steep learning curve: N-Central’s interface can be complex, making it more challenging and resource-intensive for new users to utilize the platform’s capabilities fully.
  • Customer support issues: Customer support sometimes points users to pre-made guides and issues canned responses rather than working with the users to solve their technical issues.
  • IT automation challenges: IT automation setup on the platform can be challenging and time-consuming.

NinjaOne

WHY YOUR PEERS CHOOSE US OVER N-ABLE N-CENTRAL

NinjaOne streamlines daily IT operations better than N-Central thanks to having a more user-friendly interface. In addition, NinjaOne’s IT automation features are more advanced and can be set up at the click of a button compared to N-Central. Reviews on G2 highlight how NinjaOne automates routine tasks and complex workflows with greater ease and efficiency than N-central, which is difficult to configure. As a G2 leader in customer service, Ninjaone offers superior customer support, with responsive and helpful service.

NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

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Powerful

Tools to deliver exceptional IT services

NinjaOne offers all the tools you need for endpoint management and none that you don’t. We combine a comprehensive IT monitoring and management toolset with best-in-class integrations into a single-pane-of-glass, ensuring you can deliver exceptional IT services quickly and effectively.
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Exceptional UX

Spend less time managing your tools

NinjaOne was built for the next generation of IT management. It’s fast, accessible from anywhere, and intuitive to use. We work hard to make sure our platform is simple to use, offers a beautiful UI, and provides a consistent user experience across web and mobile.
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Supportive

Support that helps you grow

With 100% free local support, training, and onboarding, we pride ourselves on offering the best support in the industry. Rated #1 in support and customer satisfaction, we are obsessed with releasing stable solutions, minimizing response times, and ensuring our partners are 100% satisfied with every interaction they have with NinjaOne.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Harmony PSA logo - integration
Promys logo 2018 - integration
Accelo Logo
Webroot logo - integration
StorageCraft logo - integration
Splashtop logo - integrations
Antimalware logo - integration
Repairshop logo - integrations
ConnectWise logo - integration
Warranty Master logo - integration
Bitdefender logo
IT Glue logo - integration
Computicate logo - integraton
Autotask logo - integration
Solarwinds passportal logo - integration

NinjaOne vs. N-able N-central FAQs

While N-able N-central reviews point to the platform’s IT automation requiring a lot of time and effort, NinjaOne’s easy-to-use platform significantly boosts productivity by simplifying complex IT processes. NinjaOne also offers world-leading customer support that provides context-specific solutions and answers rather than simply sending pre-written responses.

NinjaOne offers a variety of IT operations management tools in a single pane of glass. Its user interface design is focused on simplicity and efficiency, reducing staff onboarding time and streamlining daily operations. In contrast, N-central reviews have mentioned how sections are grouped in confusing manners and that the interface can feel clunky.

Yes, N-able N-central offers IT automation; however, reviewers have stated that the interface and implementation can be difficult and frustrating. NinjaOne is a great N-Central alternative as its simple interface makes it easy for users to automate patches or set policies, reducing the need for manual intervention and increasing overall IT efficiency.

Setting up N-Central requires extensive training and resources. This steep learning curve can make it costly and time-consuming. NinjaOne, on the other hand, makes it easy for users to make full use of its features thanks to its simple user interface.

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