Criteria |
N-able N-central |
|
---|---|---|
Overall Rating | 4.8 out of 5 (1,443) | 4.4 out of 5 (396) |
Meets Requirements |
9.1
|
8.4
|
Ease of Use |
9.2
|
7.9
|
Ease of Setup |
9.3
|
7.6
|
Ease of Admin |
9.3
|
7.9
|
Quality of Support |
9.3
|
7.7
|
Ease of Doing Business With |
9.6
|
8.4
|
Product Direction (% positive) |
9.8
|
8.7
|
Based on G2 Fall 2024
N-central is an IT management solution by N-able that allows organizations to manage, monitor, and secure their endpoints. N-central provides RMM, patch management, data backup, and IT automation features that enable IT professionals to streamline processes and gain control over their entire IT infrastructures. From the N-central platform, users can integrate their PSA solutions in order to manage both their businesses and IT environments.
NinjaOne streamlines daily IT operations better than N-Central thanks to having a more user-friendly interface. In addition, NinjaOne’s IT automation features are more advanced and can be set up at the click of a button compared to N-Central. Reviews on G2 highlight how NinjaOne automates routine tasks and complex workflows with greater ease and efficiency than N-central, which is difficult to configure. As a G2 leader in customer service, Ninjaone offers superior customer support, with responsive and helpful service.
With Ben Estephan, President, Inhouse-Support
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
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While N-able N-central reviews point to the platform’s IT automation requiring a lot of time and effort, NinjaOne’s easy-to-use platform significantly boosts productivity by simplifying complex IT processes. NinjaOne also offers world-leading customer support that provides context-specific solutions and answers rather than simply sending pre-written responses.
NinjaOne offers a variety of IT operations management tools in a single pane of glass. Its user interface design is focused on simplicity and efficiency, reducing staff onboarding time and streamlining daily operations. In contrast, N-central reviews have mentioned how sections are grouped in confusing manners and that the interface can feel clunky.
Yes, N-able N-central offers IT automation; however, reviewers have stated that the interface and implementation can be difficult and frustrating. NinjaOne is a great N-Central alternative as its simple interface makes it easy for users to automate patches or set policies, reducing the need for manual intervention and increasing overall IT efficiency.
Setting up N-Central requires extensive training and resources. This steep learning curve can make it costly and time-consuming. NinjaOne, on the other hand, makes it easy for users to make full use of its features thanks to its simple user interface.