NinjaOne vs. Microsoft Intune: Why your peers choose NinjaOne over Microsoft Intune

Powerful and intuitive remote monitoring and management

Best-in-class Support

NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Top-Rated Patch Management

NinjaOne offers top-rated OS patch management capabilities for Windows, Mac, and Linux endpoints and automated patching for over 100 third party Windows applications.

Fast, Secure Remote-Control

NinjaOne supports lightning-fast, one-click, secure integrations with multiple best-in-class remote control options, including TeamViewer, Splashtop, Control (ScreenConnect), and our proprietary Cloud RDP.

NinjaOne vs. Microsoft Intune Reviews

Criteria
Microsoft Intune
Overall Rating 4.7 out of 5 (1,182) 4.5 out of 5 (199)
Meets Requirements
9.1
Responses: 1,043
8.9
Responses: 138
Ease of Use
9.3
Responses: 1,051
8.6
Responses: 138
Ease of Setup
9.4
Responses: 931
8.4
Responses: 94
Ease of Admin
9.3
Responses: 947
8.6
Responses: 96
Quality of Support
9.4
Responses: 1,009
8.4
Responses: 132
Ease of Doing Business with
9.6
Responses: 929
8.9
Responses: 94
Product Direction (% positive)
9.8
Responses: 1,038
9.3
Responses: 135

Based on G2 Spring 2024

Microsoft Intune

PRODUCT SUMMARY

Microsoft InTune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

USE CASES

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

SHORTCOMINGS

  • Inefficient speed:
    From deploying and assigning configuration profiles to applications and showing the status of items, Intune can be frustratingly slow.
  • Lack of support for non-Windows devices:
    Users have reported that configuring macOS devices is difficult, and fewer functionalities are available for these devices.
  • Pricing: Full functionality is locked behind higher-priced licenses, limiting what Intune can do for users.

NinjaOne

Why your peers choose us over Microsoft Intune

Microsoft Intune, while a robust solution, could improve its configuration and deployment processes. According to some G2 users, configuration changes could take time, which may lead to some production delays. NinjaOne, on the other hand, is proven to improve operational efficiency from day one – remaining fast and reliable regardless of how many endpoints you manage even during patching. 

This, combined with the fact that NinjaOne is a powerful all-in-one solution that supports Windows, macOS, and Linux devices from a single pane of glass, makes NinjaOne an excellent alternative to Intune. Designed by IT for IT, all Ninja products are proven to increase productivity, reduce security risk, and lower IT costs from day one. As the #1 on G2 for endpoint management, remote monitoring and management, and patch management, it is no wonder why 17,000+ clients worldwide trust NinjaOne as their go-to software solution.

#1-Rated Patch
Management Solution

NinjaOne helps IT teams improve security with automated patch management software that enables you to identify, evaluate and deploy patches to any device, anywhere – no infrastructure required.

Improve patch compliance by 35% (and spend 90% less time doing it) by fully automating patching across Windows, Mac, and Linux endpoints.

G2 Patch Grid
G2 Leader - Summer 2024
G2 Best Relationship - Summer 2024
G2 Best Results - Summer 2024
G2 Best Usability - Mid-Market - Summer 2024
G2 Most Implementable - Mid-Market - Summer 2024

The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment and patch management. NinjaOne has all the bells and whistles of other centralized configuration managers, but without the expensive price tag.

John Kavati, Global Director of IT Operations at Patra 

Our security team is happy, our patch compliance looks good, and we’re always finding new things we can do with NinjaOne.

Jacques G., IT Director

NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Summer 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

NinjaOne vs. Microsoft Intune FAQs

NinjaOne remains the top Intune alternative because of its ease of use and fast deployment. With a proven track record of driving radical efficiency from the get-go, Ninja’s platform automates the hardest parts of IT to deliver visibility, security, and control over all endpoints.

Microsoft Intune could improve its support for non-Windows devices. NinjaOne, on the other hand, is praised for its superior customer support. It boasts one of the fastest first-response times, under 30 minutes from receiving an IT ticket, and a market-leading CSAT (customer satisfaction score) of 97%. This is why Ninja is consistently rated as the #1 in customer support.  

Intune supports Linux devices, including Ubuntu LTS desktops. Alternatively, NinjaOne has established itself as an experienced cloud-native management software solution for Linux devices.

Currently, Intune only supports Microsoft Defender. Comparatively, NinjaOne offers single-pane antivirus integration with leading software providers to keep your endpoints safe against even the most sophisticated cyber threats.

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G2 Leader - Summer 2024
G2 Best Results - Summer 2024
G2 Best Usability - Summer 2024
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