Criteria |
LogicMonitor |
|
---|---|---|
Overall Rating | Â 4.8 out of 5 (1,108) | Â 4.8 out of 5 (371) |
Meets Requirements |
9.1
|
9.1
|
Ease of Use |
9.3
|
8.7
|
Ease of Setup |
9.3
|
8.7
|
Ease of Admin |
9.3
|
8.6
|
Quality of Support |
9.4
|
9.1
|
Ease of Doing Business With |
9.6
|
9.1
|
Product Direction (% positive) |
9.8
|
9.2
|
Based on G2 Spring 2024
Implementation Time |
Payback Period |
|
---|---|---|
0.6
|
6.0
|
|
Average |
1.4
|
12.8
|
Based on 500+ verified user reviews on G2.
LogicMonitor is a SaaS-based, cloud-native monitoring platform that consolidates several monitoring tools. It enables MSPs and IT administrators to use a single hub to monitor an organization’s IT infrastructure. It can seamlessly collect data, provide valuable insights into device or server performance, and alert technicians to any anomalies discovered so that they can resolve any issues.
Unlike LogicMonitor, which focuses primarily on infrastructure monitoring, NinjaOne provides a more holistic approach to IT management. This includes remote monitoring and management (RMM), patch management, and IT automation in one platform. This unified approach simplifies IT management processes and reduces the need for multiple tools.Â
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NinjaOne’s interface is easy to use and highly customizable, allowing users to leverage all features and work more efficiently. LogicMonitor has a steep learning curve and takes more time and resources to use well. NinjaOne also offers a competitive pricing structure that allows organizations to tailor prices to fit their needs, whereas LogicMonitor reviews say that the platform costs more than competitors.
with Brian Roemen, Principal and CTO, Brave North Technology
The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.
Chris Saas, Owner, OWC Pro IT Services
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
NinjaOne is an excellent LogicMonitor alternative, offering a more complete and comprehensive IT management solution in one easy-to-use platform. On top of that, NinjaOne offers more for less with a flexible pricing structure
LogicMonitor’s user interface is difficult to use and has limited customization options, making it difficult to navigate and use. On the other hand, NinjaOne stands out for its simple interface, providing a single pane of glass view that makes it quick and easy to implement.
NinjaOne’s customer support has been recognized as a leader in customer service. While some LogicMonitor reviews on G2 wish they could get faster responses, NinjaOne’s friendly and knowledgeable support team responds quickly, reducing downtime and disruptions.
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