NinjaOne vs. NetApp

Why your peers choose NinjaOne over NetApp

NinjaOne

VS

NinjaOne vs. NetApp

NetApp
Overall 4.7

(2,404)
4.0

(32)
Meets Requirements 9.1
2,244 Responses
8.4
29 Responses
Ease of Use 9.2
2,273 Responses
8.0
29 Responses
Ease of Setup 9.2
2,111 Responses
8.0
26 Responses
Ease of Admin 9.2
2,050 Responses
7.9
26 Responses
Quality of Support 9.2
2,171 Responses
8.6
29 Responses
Ease of Doing Business With 9.5
2,012 Responses
8.6
29 Responses
Product Direction (% positive) 9.8
2,240 Responses
7.2
29 Responses

Based on G2 Summer 2025

NetApp

Product Summary

NetApp provides a range of data protection tools that cover backup and recovery, disaster recovery, and ransomware protection. Its most prominent backup tool is the BlueXP backup and recovery which leverages ONTAP (NetApp’s data management software) to backup data to another ONTAP device or object storage of your choice. Similarly, NetApp offers its dedicated SnapCenter backup software for IT enterprises looking to backup, restore, and clone lifecycle management. Likewise, the NetApp StorageGRID is a software-defined object storage suite for public, private, and hybrid multi-cloud environments.

Use Cases

  • Application-consistent backup for enterprise workloads: With SnapCenter, NetApp enables end-to-end storage protection across your data estate.
  • Independent backup: The NetApp Snapshot (available in BlueXP backup) copies, replicates, and remotely backs up copies locally, on another ONTAP system, or separately from the ONTAP cluster.
  • Integrations: StorageGRID integrates with NetApp Cloud Data Sense and other third-party applications.

Shortcomings

  • Performance: According to some G2 users, NetApp can slow down when processing multiple requests simultaneously.
  • Learning curve: Some G2 users have stated that the platform can be hard to learn and master, especially for beginner IT personnel.
  • Better suited for larger organizations: NetApp typically requires a larger commitment from IT enterprises in terms of both deployment and ongoing management.

Why your peers choose NinjaOne over NetApp

While NetApp offers robust data protection capabilities tailored for large-scale enterprise environments, many IT pros and MSPs choose NinjaOne Backup for its simplicity, speed, and integrated experience. As seen, NetApp uses a multi-product approach which requires users to combine tools like SnapCenter, BlueXP, and StorageGRID to receive comprehensive backup coverage. Conversely, NinjaOne provides a unified platform that streamlines backup, recovery, and compliance across endpoints, servers, and SaaS applications without console sprawl or added complexity.

NinjaOne Backup offers cloud-based backup and storage to safeguard business-critical data, from laptops to virtual servers. As such, NinjaOne appeals to organizations looking for a modern, policy-driven solution that is easy to deploy, intuitive to use, and optimized for lean IT teams or service providers.

“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”

Jason Danner // President at Aerorock

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

NinjaOne vs. NetApp FAQs

NetApp provides a powerful suite of backup and storage tools designed for large enterprises with complex, hybrid infrastructures. Its solutions like SnapCenter, BlueXP, and StorageGRID offer robust capabilities, but often require significant configuration, infrastructure, and expertise to deploy and manage effectively.

In contrast, NinjaOne offers a simplified, all-in-one platform that combines endpoint, server, and cloud-based backup into a single interface. With built-in automation and fast recovery, NinjaOne is ideal for IT teams and MSPs seeking an efficient, policy-driven solution without the overhead of managing multiple tools or storage layers.

NinjaOne is designed for rapid deployment, with a cloud-native architecture that eliminates the need for complex infrastructure or lengthy configurations. IT enterprises and MSPs can start protecting Microsoft 365, Google Workspace, and endpoint data within minutes and with minimal configuration.

In contrast, NetApp’s setup often involves provisioning storage systems, configuring ONTAP environments, and integrating multiple tools like SnapCenter or BlueXP, making it better suited for enterprises with dedicated storage administrators and longer implementation timelines.

NinjaOne offers deeper integration with IT service workflows by unifying backup, endpoint management, patching, remote support, and ticketing within a single platform. This unified approach streamlines day-to-day operations, enabling IT teams and MSPs to monitor, protect, and support devices and cloud data without switching tools.

While NetApp provides powerful data protection solutions, its focus remains on storage and backup infrastructure, with limited native integration into broader IT service management workflows or end-user support tasks.

NinjaOne’s IT management software has no forced commitments and no hidden fees. It provides more flexible licensing options for its SaaS backup, making it easier to scale its services without long-term commitments. NetApp licensing, on the other hand, is a little bit more complex. For example, its ONTAP license does not include BlueXP backup, and must be purchased separately.

NinjaOne is consistently lauded for its superior customer experience. It boasts a market-leading customer satisfaction score (CSAT) of 98.4 along with an excellent 31-minute annual average first-response time, compared to 12+ hours from competitors. The company also offers free and unlimited onboarding and training to all its customers.

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