NinjaOne vs. BeyondTrust

Why your peers choose NinjaOne over BeyondTrust

NinjaOne

VS

NinjaOne vs. BeyondTrust Reviews

BeyondTrust
Overall 4.7

(4,313)
4.7

(386)
Meets Requirements 9.1
4,101 Responses
9.4
341 Responses
Ease of Use 9.1
4,143 Responses
9.2
342 Responses
Ease of Setup 9.1
3,892 Responses
8.7
237 Responses
Ease of Admin 9.1
3,086 Responses
9.0
206 Responses
Quality of Support 9.1
3,931 Responses
9.2
317 Responses
Ease of Doing Business With 9.4
3,019 Responses
9.4
201 Responses
Product Direction (% positive) 9.7
3,969 Responses
9.2
335 Responses

Based on G2 Summer 2026

BeyondTrust

Product Summary

BeyondTrust is an IT platform categorized as a privileged access management solution. It focuses on protecting an organization’s systems, data, and credentials. IT professionals employ BeyondTrust to monitor and control user activities by managing privileged accounts, strengthening security in remote access, minimizing the attack surface, and more.

Along with its core offerings in IT security, BeyondTrust has secure remote access through its Privileged Remote Access (PRA) and remote support solution. BeyondTrust is an ideal platform for organizations seeking to consolidate privileged access management and remote support into a single, integrated platform. Combining security and remote support makes BeyondTrust an ideal solution for managing and securing access to critical systems and data, especially in distributed or remote work environments.

Use Cases

  • Unattended access:
    BeyondTrust facilitates unattended access to systems, allowing IT technicians to perform remote support without the end users’ presence.
  • Integrations:
    The platform integrates with support-adjacent tools such as ITSM, CRM, SIEM, and more, expanding BeyondTrust’s functionalities. 
  • Support for diverse platforms:
    BeyondTrust supports a wide range of major platforms, including Windows, macOS, Linux, Android, and iOS.

Shortcomings

  • Complexities in initial deployment: 
    BeyondTrust reviews mention experiencing complexities when using BeyondTrust the first time, causing a steep learning curve for users.
  • Policy deployment: 
    There are occasional challenges when deploying policies, specifically automatic deployment inconsistencies, which call for manual client installations.
  • Connection issues:
    Some BeyondTrust users encountered occasional slowness during remote support sessions, impacting troubleshooting efficiency.

Why your peers choose NinjaOne over BeyondTrust

NinjaOne is an automated endpoint management solution that unifies the most important tools for IT teams and managed service providers. It offers several IT management necessities, such as remote monitoring and management (RMM), patch management, IT automation, and more. NinjaOne also provides a vital functionality for IT support: remote access.

Remote access by NinjaOne allows IT technicians to manage and control devices running on Windows, macOS, Linux, Android, and iOS. Additionally, NinjaOne prioritizes security for its remote capabilities through state-of-the-art encryption, strong access, and data privacy features. All these features are part of NinjaOne’s “single pane of glass” approach to endpoint management. This gives IT professionals the advantage of having a solution that consolidates all the essential tools they need in one centralized platform.

“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”

Jason Danner // President at Aerorock

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

Deliver remarkable IT services

Monitoring and Alerting icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

Helpdesk icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

Endpoint task automation icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

Eliminate Manual tasks icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Deliver remarkable IT services

Monitoring and Alerting icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

Helpdesk icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

Endpoint task automation icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

Eliminate Manual tasks icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

NinjaOne vs. BeyondTrust FAQs

BeyondTrust is a security-centric IT platform with functionalities that primarily focus on privileged access management (PAM), secure remote access, endpoint privilege control, and other security features. These features aim to protect systems against unauthorized access and insider threats.

NinjaOne, on the other hand, offers a broader suite of endpoint management tools that focus on many facets of IT. The platform has remote monitoring and management capabilities, remote access tools, and more. NinjaOne is a preferred choice for many IT professionals seeking a comprehensive solution that centers mainly on endpoint management.

NinjaOne offers a broad suite of endpoint management solutions that are different from what BeyondTrust offers. BeyondTrust and NinjaOne have distinct functionalities that cater to different IT needs.

NinjaOne offers a top-tier customer experience. With an average response time of 31 minutes and a 98.4% CSAT score, the platform is consistently rated highly for its support. Meanwhile, BeyondTrust’s support is fairly received by users who are looking for security-focused support.

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.


GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.


This comparison represents our assessment of publicly available product capabilities as of January 2025. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.


Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.