Powerful and intuitive remote monitoring and management
Best-in-Class Support
NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.
NinjaOne vs. Automox Reviews
Based on G2 Spring 2024
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Automox |
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|---|---|---|
| PATCHING FEATURES | Cloud-native, infrastructure-free, and network-agnostic |  |
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| Windows, Mac, and Linux OS Patching | |
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| Third party application patching | (120+ titles) |
(less than 50 titles) |
| Robust patch reporting | |
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| Missed Scan Scheduling | |
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| Granular reboot management | |
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| Additional Features | ||
| Custom script deployment | |
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| Software deployment | |
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| Native ticketing capabilities | |
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| IT documentation & credential management | |
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| Native backup capabilities | |
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| Robust endpoint details | |
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| Endpoint health and performance monitoring and alerting | |
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| Secure remote control | |
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| Native IT automation | |
Automox
PRODUCT SUMMARY
Automox is a cloud-native endpoint management solution that offers automated patch management and configuration of endpoints across multiple OS. Automox provides managed service providers (MSPs) and IT teams visibility of all endpoints. It allows organizations to automate software patch deployment, create custom scripts for Windows, MacOS, and Linux endpoints, and support third-party software.
Use Cases
- Patch management:
Automox automates software updates and the deployment of critical patches for endpoint device systems. Patch automation and custom configurations are available for Windows, MacOS, and Linux, as well as third-party software, including Google, Amazon, Adobe, and Java. - Remote monitoring:
The built-in Automox Remote Control offers complete visibility of all endpoints. IT administrators can locate non-compliant devices and remotely access, patch, and troubleshoot any issues. - Automated vulnerability remediation:
Automox can integrate with scanning solutions to detect endpoint vulnerabilities.
Shortcomings
- Complexity:
Some users might find the platform’s advanced features a bit overwhelming, particularly if they are looking for a simple patch management solution. - Device recognition:
Some users have encountered devices incorrectly showing an offline status. This issue requires the device to be manually rebooted to resolve. - Reporting:
Some users have expressed that Automox’s reporting capabilities do not meet their needs, as reports have limited information. Furthermore, the lack of multi-tenancy requires users to view reports from each tenant individually.
NinjaOne
Why your peers choose us over Automox
Automox is an endpoint management solution with tools suited for IT professionals looking for a platform to automate patching, configuration management, and security across their networks. While Automox has the essential IT tools that IT professionals need, NinjaOne goes beyond just having the features—it’s an industry-leading endpoint management solution built with ease of use in mind, prioritizing efficiency and a smooth user experience.
NinjaOne helps IT professionals and managed service providers simplify the management of their infrastructure. This all-in-one IT solution empowers its users with full visibility, following a “single pane of glass” approach to endpoint management. NinjaOne ranks #1 on G2 for patch management, RMM, and endpoint management. With over 17,000 customers in 80 countries, NinjaOne truly stands out as a top choice for unified endpoint management that IT professionals and MSPs trust.
with Mark Andres, Director of IT Services at GSDSolutions
NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.
Chris Saas, Owner, OWC Pro IT Services
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Connectwise
Teamviewer
ScalePad
Bitdefender
IT Glue
Computicate
Autotask
NinjaOne vs. Automox FAQs
How does Automox compare to NinjaOne?
While Automox is a contender in IT automation, NinjaOne offers compelling features that make it a top solution among IT professionals. The platform is a leading IT solution that excels in scalability and is good for businesses of all sizes.
Automox focuses on its patching capabilities, which are useful for keeping devices secure with timely updates. However, NinjaOne goes beyond patch management and offers many other robust features, including automation, remote monitoring and management, backup solutions, and many more. The essential functionalities mentioned above make NinjaOne one of the leading choices of IT professionals and managed service providers for standardizing and simplifying IT operations across complex environments.
How does Automox compare to NinjaOne in terms of IT management?
While Automox focuses mainly on automating and patch deployment and management, NinjaOne offers functionalities that are very useful for IT professionals and MSPs. These functionalities include service desk, remote monitoring and management, and patching, making it a more comprehensive solution.
Can you use Automox for backup?
No, Automox doesn’t offer a built-in data backup solution. Their focus is on the SaaS platform for automating patch management and deployment. This can be a key differentiator depending on your specific needs, especially if backup is a top priority for your organization. This is where NinjaOne shines with its built-in backup, boasting robust data protection and disaster recovery capabilities alongside its patching functionalities.
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