NinjaOne vs. Action1

Why your peers choose NinjaOne over Action1

NinjaOne

VS

Autonomous patching. Real-time visibility. One unified platform.

Every endpoint, one console

NinjaOne MDM gives IT teams full visibility and control over mobile and desktop devices in the same console they use for everything else — no separate tool, no extra login. Enroll, configure, and manage all your devices from one place.

Faster troubleshooting with built-in tools

Technicians can access files, tasks, services, and the registry instantly—no remote session required. With everything built into one interface, resolution time is faster, and workflows are simplified.

Reporting that proves the value of IT

Stop exporting to Excel. NinjaOne delivers real-time dashboards and customizable reports for patch compliance, asset data, and executive visibility. Schedule automated delivery so stakeholders always have the insights they need, without pulling data or chasing updates.

Action1

Product Summary

Action1 is a cloud-native RMM platform focused on patch management, remote monitoring, and endpoint security—particularly for Windows environments. Designed for ease of use and fast setup, it appeals to IT teams seeking a lightweight, low-complexity solution.

Use Cases

  • Patch management: Action1 poises its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations, though patching for iOS and Android mobile devices is not included.
  • Vulnerability discovery: The management and monitoring tool provides real-time vulnerability discovery, reducing security risks for the IT infrastructure.
  • Easy deployment: Technicians can quickly deploy applications and software to their endpoints.

Shortcomings

  • OS compatibility: The Action1 agent covers Windows, macOS, and Linux, but does not cover iOS or Android mobile devices. 
  • Ticketing & documentation: Action1 does not include native ticketing or documentation capabilities. Teams that need a full IT workflow platform will require additional tools to fill those gaps.
  • No native backup solution: Action1 does not include a built-in backup capability. Organizations requiring backup must rely on third-party integrations, adding complexity and additional vendor management to their IT environment.

NinjaOne

Why your peers choose us over Action1

NinjaOne brings deep remote tooling, powerful automation, endpoint monitoring, patch management, vulnerability management, backup, ticketing, documentation, and MDM into a single, purpose-built console — so IT teams can move fast without switching tools. As a Leader in the 2026 Gartner Magic Quadrant for Endpoint Management Tools and the #1-rated RMM on G2, NinjaOne is trusted by over 30,000 customers to run leaner, resolve issues faster, and prove IT’s value to the business. 93% saved time on software deployment, and 71% replaced more than four tools after switching.

“NinjaOne is our main platform. Everything we need is there — cloud backup instead of local solutions, monitoring, patching, automation — all in one system.”

Deividas Garbauskas // Head of the Engineering Group at GoIT

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

NinjaOne vs. Action1 FAQs

Action1 is a cloud-based management system focusing mainly on patch management to simplify the deployment of critical security updates and ensure that devices are protected from vulnerabilities. NinjaOne, on the other hand, is a complete endpoint management system that goes beyond patch management. It has features essential to most IT operations, such as automation, backup and restore, and many more. It’s a comprehensive IT solution that covers a broader spectrum of needs, making it ideal for organizations seeking a more all-in-one approach to IT management.

Action1 doesn’t have a built-in ticketing management feature, making users integrate with other ticketing systems through their API for a more comprehensive IT management solution.

Action1 supports Windows, macOS, and Linux operating systems. However, it lacks support for mobile devices. In contrast, NinjaOne supports major operating systems such as Windows, macOS, and Linux, as well as iOS and Android, ensuring comprehensive management across your entire IT infrastructure.

NinjaOne is rated #1 in customer support on G2 and includes free, unlimited onboarding, training, and support with every plan. NinjaOne maintains a first-response time of under 30 minutes and a customer satisfaction score of 97%.

Yes — Action1 includes built-in reports covering patch compliance, missing updates, vulnerability status, and software and hardware inventory. However, all outputs are limited to tabular CSV or HTML exports with no native charts, graphs, PDF export, or client-ready formatting. Teams needing stakeholder-facing reports typically have to supplement with a third-party tool like Power BI. NinjaOne delivers real-time dashboards and customizable reports across patch compliance, asset data, and endpoint health — with scheduled automated delivery and formatted outputs ready to share without extra steps.

This comparison represents our assessment of publicly available product capabilities as of May 2026. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.