NinjaOne vs. Action1: Why your peers choose NinjaOne over Action1

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Action1 Reviews

Overall Rating  4.8 out of 5 (1,108)  4.9 out of 5 (N/A)
Meets Requirements
Responses: 989
Responses: 108
Ease of Use
Responses: 997
Responses: 110
Ease of Setup
Responses: 881
Responses: 106
Ease of Admin
Responses: 895
Responses: 105
Quality of Support
Responses: 958
Responses: 86
Ease of Doing Business With
Responses: 878
Responses: 99
Product Direction (% positive)
Responses: 983
Responses: 104
Based on G2 Spring 2024



Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a standard monitoring and management tool, but the solution mainly highlights its patch management capabilities.

Use Cases

  • Patch management:
    Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations.
  • Vulnerability discovery:
    The management and monitoring tool provides real-time vulnerability discovery, reducing security risks for the IT infrastructure.
  • Easy deployment:
    Technicians can quickly deploy applications and software to their endpoints.


  • Software compatibility:
    The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function.
  • Navigation:
    More advanced features are buried within the platform, making it hard for technicians to locate them.
  • Reporting:
    Action1’s reporting section could be improved since there is currently no way to pull a report per device on all installed software.


Why your peers choose us over Action1

Action1 is a cloud-based management system with a strong emphasis on patch management. This focus makes Action1 a compelling option for IT professionals, but at the same time, its users may require more features for broader IT management needs outside of patching. That’s why NinjaOne makes a better choice for IT professionals and MSPs. NinjaOne is an industry-leading endpoint management solution known for its comprehensive feature sets. Its “single pane of glass” approach allows IT administrators to see and manage all devices, users, and applications from a central, unified interface, streamlining IT operations and improving overall efficiency.

NinjaOne is a top choice for IT professionals and MSPs to streamline workflow and IT operations. The platform ranks #1 on G2 for essential IT functionalities such as patch management, automation, and endpoint management. Aside from that, NinjaOne boasts a plethora of IT functionalities such as backup and restore, diverse integrations, and many more, making it an ideal choice for IT experts as their endpoint management tool.

NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Summer 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
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Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

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Promys logo icon


Accelo logo icon


Webroot logo icon


SentinelOne logo icon


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Malware Bytes logo icon


RepairShop logo icon


Connect wise logo icon
Teamviewer integration icon


Scalepad logo icon


Bitdefender logo icon


IT Glue logo icon
IT Glue
Computicate logo icon


Autotask logo icon


SolarWinds logo

NinjaOne vs. Action1 FAQs

Action1 is a cloud-based management system focusing mainly on patch management to simplify the deployment of critical security updates and ensure that devices are protected from vulnerabilities. NinjaOne, on the other hand, is a complete endpoint management system that goes beyond patch management. It has features essential to most IT operations, such as automation, backup and restore, and many more. It’s a comprehensive IT solution that covers a broader spectrum of needs, making it ideal for organizations seeking a more all-in-one approach to IT management.

Action1 doesn’t have a built-in ticketing management feature, making users integrate with other ticketing systems through their API for a more comprehensive IT management solution.

Action1 is limited to supporting Windows operating systems. It doesn’t currently offer support for Linux and macOS. In contrast, NinjaOne supports major operating systems such as Windows, macOS, and Linux, ensuring comprehensive management across your entire IT infrastructure.

Action1 doesn’t currently offer 24/7 live representative support, which may affect users’ ability to get immediate help with issues that arise outside of business hours.

Action1 is focused on patching Windows devices. It doesn’t currently offer support for mobile devices. NinjaOne, on the other hand, offers a multi-platform approach featuring a mobile device management (MDM) functionality alongside an Endpoint Manager that supports Windows and other operating systems, making it a more versatile solution for managing your entire IT infrastructure.

Action1 offers reporting features. However, the current level of customization might be limited for users who require highly customized reports with very specific data points. In contrast, NinjaOne’s reporting feature provides a high degree of customization, allowing users to drill down into specific data points and tailor reports to their exact needs.

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