Powerful and intuitive remote monitoring and management
Best-in-Class Support
NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.
NinjaOne vs. Ivanti Reviews
Based on G2 Spring 2024
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Based on 500+ verified user reviews on G2.
Ivanti
PRODUCT SUMMARY
Ivanti is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.
USE CASES
- Patch management:
Ivanti offers patch management capabilities for both Microsoft and third-party applications. - Software deployment:
The software provides multiple avenues for distributing software, enabling users to build and deploy packages across endpoints. - Endpoint management & device inventory:
Ivanti can manage endpoints and collect inventory data, allowing for the management of software and providing insights into endpoint devices. - Remote control:
Ivanti’s remote control capabilities enable troubleshooting and assistance for end-users.
SHORTCOMINGS
- Documentation and support:
Finding support and documentation for the product is difficult. While employees are willing to assist with various aspects of the product, comprehensive documentation is lacking, especially for smaller add-ons to the main suites. - User interface:
According to Ivanti reviews, the platform has a complex interface that can make it challenging to navigate, impacting efficiency. - Time-consuming customization:
While users are able to customize Ivanti for their IT environments, customization processes are time-consuming and often create bugs and other issues.
NinjaOne
Why your peers choose us over Ivanti
Compared to Ivanti’s more complex interface, NinjaOne offers easy-to-use, comprehensive endpoint management that streamlines the adoption process. It allows IT teams to seamlessly manage servers, devices, and networks from a single pane of glass. While Ivanti’s customization features are time-consuming to configure to users’ needs, NinjaOne makes it easy to customize the platform fully. Additionally, NinjaOne is a world leader for its exceptional customer support and extensive knowledge base, ensuring users can resolve issues quickly and efficiently.
with Mark Andres, Director of IT Services at GSDSolutions
NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.
Chris Saas, Owner, OWC Pro IT Services
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Connectwise
Teamviewer
ScalePad
Bitdefender
IT Glue
Computicate
Autotask
NinjaOne vs. Ivanti FAQs
How does Ivanti compare to NinjaOne?
Compared to Ivanti, NinjaOne is easier to use and can be customized to fit your business’s needs. NinjaOne also offers world-leading customer support and documentation, offering faster answers to issues.
Is it easier to deploy and use Ivanti compared to NinjaOne?
Deploying NinjaOne is faster since the platform is easy to learn and use. NinjaOne’s simple interface makes it easier for smaller businesses lacking the resources and manpower to implement the platform quickly.
How does customer support compare between Ivanti and. NinjaOne?
According to users on review aggregate sites such as G2 and Capterra, Ivanti users found it challenging to get fast responses to questions, especially for MacOS issue. In addition, Ivanti’s documentation can be difficult to navigate and often outdated, making it difficult for users to find quick answers to problems. NinjaOne offers #1 ranked support, offering easy access to expert assistance to help users troubleshoot issues swiftly and a comprehensive knowledge base for self-service.
Does Ivanti offer reporting and analytics in their product?
Yes, Ivanti offers reporting. Ivanti reviews on G2 have said that the platform’s IT reporting capabilities need improvement as users struggle to generate data on some metrics. NinjaOne, on the other hand, provides insightful reports that can be customized and automated for users’ specific needs.
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