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Datto vs Lansweeper

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NinjaOne

Ratings

Datto

Lansweeper

NinjaOne Logo®

Overall

4.5
4.4

4.8

Meets Requirements

8.9
9.3

9.2

905 responses

Ease of Use

7.2
172 responses
8.7
44 responses

9.3

912 responses

Ease of Setup

7.8
32 responses
8.8
40 responses

9.4

804 responses

Ease of Admin

8.2
33 responses
9
40 responses

9.5

80 responses

Quality of Support

8.2
42 responses
8.8
33 responses

9.4

876 responses

Ease of Doing Business with

8.5
31 responses
9.2
32 responses

9.6

808 responses

Product Direction (% positive)

9.7
39 responses
8.6
42 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Datto

Product Summary

Datto, a Kaseya company, is an IT management business that offers RMM, network management, PSA, and data protection solutions. Datto allows IT departments and MSPs to manage their businesses and provide IT services from a single platform. Additionally, Datto solutions are scalable and customizable to adapt to IT environments.

Use Cases

Shortcomings

  • Patch management issues:
    When patches and other related tasks fail, it’s difficult to troubleshoot since Datto does not provide enough specific error information for users.
  • Unreliable support:
    Customer support is inconsistent and unreliable, which can lead to downtime when users experience technical difficulties.
  • High cost:
    The cost of Datto is high, which makes it difficult for small businesses and MSPs to purchase.

Lansweeper

Product Summary

Lansweeper is an IT asset management and network inventory solution designed to help businesses and organizations manage their IT infrastructure. It provides insights into hardware, software, and network assets across an organization’s environment.

Use Cases

  • Monitoring:
    Lansweeper offers basic network monitoring capabilities to detect device availability, performance issues, and changes in network topology.
  • Reporting and Dashboards:
    Lansweeper provides customizable reports and dashboards to visualize IT asset data, track trends, and make informed decisions about asset management and network optimization.
  • Automation and Alerts:
    It allows users to set up automated management tasks and receive alerts for critical events or issues within the IT environment.

Shortcomings

  • Slow performance:
    Users have experienced slow performance when using Lansweeper, especially for virtual machines.
  • Minimal reporting:
    Lansweeper reports are minimal and could use more detail for the users.
  • Complicated UI:
    The user interface for Lansweeper is difficult to navigate and is not intuitive for new users.

NinjaOne

Why your peers choose us over Datto and Lansweeper

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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