Ratings
Bravura Optitune
Lansweeper
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
9.8
897 responses
Based on G2 Spring 2024
Competitors
Bravura Optitune
Product Summary
Bravura OptiTune is an entry-level, cloud-based remote monitoring and management (RMM) solution with the tools that MSPs and small IT departments need to manage servers and workstations. OptiTune offers a cost-effective solution that allows technicians to monitor and secure devices and deploy applications and patches from a single console. It comes with remote access that allows technicians to access devices and provide assistance to remote users.
Use Cases
- Remote management:
OptiTune can monitor the status of corporate devices and assist employees with its built-in Remote Assistance feature. - Application management:
Applications can be deployed, configured, and patched from one web-based console. - Endpoint security:
OptiTune keeps devices up-to-date and can detect malware, allowing technicians to resolve any security threats.
Shortcomings
- Limited scalability:
OptiTune is limited to only five thousand computers in one organization, which can limit the growth of an IT environment. - Lack of support for some OS and devices:
Users have reported that the solution lacks adequate support for Linux products and mobile devices. - Missing features:
Users have expressed frustration that some essential features, such as an integrated chat in remote support sessions, and customizable reporting, are not available.
Lansweeper
Product Summary
Lansweeper is an IT asset management and network inventory solution designed to help businesses and organizations manage their IT infrastructure. It provides insights into hardware, software, and network assets across an organization’s environment.
Use Cases
- Monitoring:
Lansweeper offers basic network monitoring capabilities to detect device availability, performance issues, and changes in network topology. - Reporting and Dashboards:
Lansweeper provides customizable reports and dashboards to visualize IT asset data, track trends, and make informed decisions about asset management and network optimization. - Automation and Alerts:
It allows users to set up automated management tasks and receive alerts for critical events or issues within the IT environment.
Shortcomings
- Slow performance:
Users have experienced slow performance when using Lansweeper, especially for virtual machines. - Minimal reporting:
Lansweeper reports are minimal and could use more detail for the users. - Complicated UI:
The user interface for Lansweeper is difficult to navigate and is not intuitive for new users.
NinjaOne
Why your peers choose us over Bravura Optitune and Lansweeper
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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