Ratings
LogMeIn Resolve (formerly GoTo Resolve)
Lansweeper
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Winter 2026
Competitors
LogMeIn Resolve (formerly GoTo Resolve)
Product Summary
LogMeIn Resolve (previously GoTo Resolve) is an all-in-one IT management suite that offers enterprise-grade remote access and support with ticketing. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.
Use Cases
- Remote access:
Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure. - IT management:
LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing. - IT automation:
Users can remotely deploy and automate endpoint tasks for improved efficiency.
Shortcomings
- Performance:
Reviews have stated that LogMeIn Resolve may occasionally slow down, especially in environments with slow internet speeds. - Customer support:
The customer support of LogMeIn Resolve could improve. - Multi-user sessions:
G2 users have said that the platform cannot yet accommodate two or more users in a remote session.
Lansweeper
Product Summary
Lansweeper is an IT asset management and network inventory solution designed to help businesses and organizations manage their IT infrastructure. It provides insights into hardware, software, and network assets across an organization’s environment.
Use Cases
- Monitoring:
Lansweeper offers basic network monitoring capabilities to detect device availability, performance issues, and changes in network topology. - Reporting and Dashboards:
Lansweeper provides customizable reports and dashboards to visualize IT asset data, track trends, and make informed decisions about asset management and network optimization. - Automation and Alerts:
It allows users to set up automated management tasks and receive alerts for critical events or issues within the IT environment.
Shortcomings
- Slow performance:
Users have experienced slow performance when using Lansweeper, especially for virtual machines. - Minimal reporting:
Lansweeper reports are minimal and could use more detail for the users. - Complicated UI:
The user interface for Lansweeper is difficult to navigate and is not intuitive for new users.
NinjaOne
Why your peers choose us over LogMeIn Resolve (formerly GoTo Resolve) and Lansweeper
For enterprise IT organizations managing complex, distributed environments, NinjaOne delivers where others fall short. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, NinjaOne is purpose-built to meet the demands of large-scale operations, combining deep visibility, governance-grade control, and the industry’s highest customer satisfaction scores.Enterprise teams choose NinjaOne for its ability to scale without compromise. Whether managing thousands of endpoints across global locations or enforcing consistent security and compliance policies across heterogeneous infrastructure, NinjaOne provides the reliability and operational consistency that enterprise environments require. Unlike many competing solutions that carry steep learning curves and high system resource overhead, NinjaOne delivers enterprise-grade power without the implementation burden.
NinjaOne’s integration ecosystem is built for enterprise breadth, offering pre-built compatibility with leading security and ITSM platforms, enabling organizations to consolidate their toolset rather than work around it. Advanced, role-based reporting and audit-ready dashboards give IT leadership the real-time intelligence needed to drive strategic decisions and demonstrate compliance. For enterprises seeking a proven, scalable endpoint management platform backed by best-in-class support, NinjaOne is the clear choice.
What they're saying
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