Ratings
Datto
Tanium
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Winter 2026
Competitors
Datto
Product Summary
Datto, a Kaseya company, is an IT management business that offers RMM, network management, PSA, and data protection solutions. Datto allows IT departments and MSPs to manage their businesses and provide IT services from a single platform. Additionally, Datto solutions are scalable and customizable to adapt to IT environments.
Use Cases
- IT management:
Datto provides IT management solutions, which include RMM, network management, and remote access. - IT security:
Using Datto, IT teams can secure their IT environments with data backups and EDR. - PSA:
Datto PSA can improve business visibility, allowing leadership to make data-driven decisions.
Shortcomings
- Patch management issues:
When patches and other related tasks fail, it’s difficult to troubleshoot since Datto does not provide enough specific error information for users. - Customer support:
Some G2 users have stated that Datto’s customer support can be inconsistent regarding response time and tailored answers to each IT ticket. - Full trial:
Whereas Datto limits functionality at the start to lure you into signing a contract, NinjaOne allows you to use their entire platform so you can fully understand their solution from the beginning.
Tanium
Product Summary
Tanium is an endpoint management and security platform that provides real-time visibility across enterprise endpoints. The platform offers multiple modules spanning IT operations and security operations, sold individually or in bundled suites.
Use Cases
- Endpoint Management: Tanium offers endpoint discovery and inventory. Some core management capabilities such as patching, deployment, enforcement, are not included in the base platform and must be licensed separately.
- Automation: Tanium provides automation through a proprietary query and action framework. Effective use typically requires dedicated administrators with platform-specific training.
- Security Operations: Tanium includes threat detection and incident response capabilities through add-on modules. Building and managing detection workflows requires familiarity with the platform’s proprietary query language.
Shortcomings
- Complex implementation: Tanium deployments typically require dedicated expertise, planning, and professional services. Setup timelines range from weeks to months depending on environment complexity.
- Separately priced capabilities: Core endpoint management features are packaged as individual modules with separate licensing. Professional services and premium support tiers are additional costs.
- System resource impact: The agent has documented resource overhead that can affect endpoint performance, particularly in environments with multiple agents or lower-spec devices.
NinjaOne
Why your peers choose us over Datto and Tanium
For enterprise IT organizations managing complex, distributed environments, NinjaOne delivers where others fall short. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, NinjaOne is purpose-built to meet the demands of large-scale operations, combining deep visibility, governance-grade control, and the industry’s highest customer satisfaction scores.Enterprise teams choose NinjaOne for its ability to scale without compromise. Whether managing thousands of endpoints across global locations or enforcing consistent security and compliance policies across heterogeneous infrastructure, NinjaOne provides the reliability and operational consistency that enterprise environments require. Unlike many competing solutions that carry steep learning curves and high system resource overhead, NinjaOne delivers enterprise-grade power without the implementation burden.
NinjaOne’s integration ecosystem is built for enterprise breadth, offering pre-built compatibility with leading security and ITSM platforms, enabling organizations to consolidate their toolset rather than work around it. Advanced, role-based reporting and audit-ready dashboards give IT leadership the real-time intelligence needed to drive strategic decisions and demonstrate compliance. For enterprises seeking a proven, scalable endpoint management platform backed by best-in-class support, NinjaOne is the clear choice.
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