Use real-time endpoint health and performance data to generate context-rich alerts launch automated workflows for more proactive IT management.
Monitor all your endpoints from a single-pane-of-glass and create custom alerts based on system health and performance.
- Windows servers, workstations, and laptops
- Mac servers, workstations, and laptops
- Linux servers, workstations, and laptops
- Hyper-V and VMWare hosts and guest VMs
- Any SNMP-enabled devices
- Cloud infrastructure
Ninja notifies you when a managed endpoint needs attention so you can address issues faster. Leverage one of our 100+ monitoring templates or create your own monitors to notify you when the health or performance of an endpoint changes. Not only that, we'll notify your technicians where they work, including:
- In-app alerts
- Mobile app push notifications
- SMS text notifications
- Email notifications
- Slack or Teams notifications
- PagerDuty notifications
When a monitor is triggered, NinjaOne gives you the ability to initiate automated workflows to remediate that issue. You can push notifications, generate a context-rich ticket, attempt remediation, and even reset the alert 100% automatically. Common use cases include:
- Detecting an unauthorized application and removing it
- Detecting a down service and restarting it
- Creating a ticket when a server goes down
- Alerting technicians when a user has failed authentication repeatedly
Endpoint Monitoring and Alerting Playbook for MSPs
Good monitoring practices enable you to proactively identify issues, resolve them faster, and be more effective. Better monitoring can also play a key role in generating additional revenue and keeping your clients more satisfied.
Our patent-pending, low-footprint agent runs across Windows and Mac endpoints using native platform data acquisition techniques. You can monitor a host of information, including:
- Running processes
- Disk and volume information and usage
- Drive encryption status (BitLocker and FileVault)
- Network adapters and utilization
- Public and private IP address
- Software and hardware inventory
- User logs
- Event logs
- Microsoft Security Center status
- Windows product key
- Device serial number
- and many more!
Network administrators can make managing hundreds if not thousands of machines an achievable task. It's fast, it's simple, and it just works.”
Jarom West, Director of Operations, SureTec
Fast access to my customer machines and machine data; excellent BIG PICTURE of my customers and their sites. I save time not having to ask customers for information, also not having to hunt for information.”
Greg Smith, IT Consultant, Cobblestone Networks
Our cloud engine can externally monitor all aspects of your Internet-facing infrastructure. It’s perfect for application servers and websites, with features including:
- Ping latency and availability
- Port compliance on inbound ports
- DNS resolution with response times
- HTTP GET and POST requests for website and external system monitoring
- Email monitoring of sent and received emails to verify the health of email servers
Deploy our network management agent to monitor all printers, firewalls, routers and switches. Leveraging SNMP, NetFlow, Syslog, Traps and configuration backup, we support remotely monitoring thousands of network devices across many vendors.
Selectively disable alerts and actions on devices under active maintenance – such as during a hardware upgrade or device reprovisioning – to avoid complications caused by automation, reduce alarm fatigue, and avoid erroneous tickets.
What is alerting and monitoring?
NinjaOne uses a patent-pending, low-footprint agent that runs across Windows, Mac, and Linux endpoints as well as SNMP devices and allows you to monitor your entire IT infrastructure from a single-pane-of-glass and create custom alerts based on system performance. The NinjaOne platform monitors Windows and Mac workstations and laptops, Windows servers, cloud infrastructure, and network devices, including printers, firewalls, routers, and switches.
Why do we need monitoring and alerting?
Good monitoring and alerting practices enable you to proactively identify issues, resolve them faster, and be more effective. Better monitoring can also play a key role in generating additional revenue and keeping your clients more satisfied.
What are monitoring best practices? What are monitoring strategies?
Our Endpoint Monitoring and Alerting Playbook for MSPs contains a list of ideas for 25+ conditions to monitor. These recommendations are based on suggestions from our partners and from NinjaOne’s experience helping MSPs build effective, actionable monitoring.