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Lansweeper vs SolarWinds Dameware

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NinjaOne

Ratings

Lansweeper

SyncroMSP

NinjaOne Logo®

Overall

4.4
4.5

4.8

Meets Requirements

9.3
8.7

9.2

905 responses

Ease of Use

8.7
44 responses
8.9
93 responses

9.3

912 responses

Ease of Setup

8.8
40 responses
9
73 responses

9.4

804 responses

Ease of Admin

9
40 responses
8.9
76 responses

9.5

80 responses

Quality of Support

8.8
33 responses
9
73 responses

9.4

876 responses

Ease of Doing Business with

9.2
32 responses
8.3
91 responses

9.6

808 responses

Product Direction (% positive)

8.6
42 responses
8.8
86 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Lansweeper

Product Summary

Lansweeper is an IT asset management and network inventory solution designed to help businesses and organizations manage their IT infrastructure. It provides insights into hardware, software, and network assets across an organization’s environment.

Use Cases

  • Monitoring:
    Lansweeper offers basic network monitoring capabilities to detect device availability, performance issues, and changes in network topology.
  • Reporting and Dashboards:
    Lansweeper provides customizable reports and dashboards to visualize IT asset data, track trends, and make informed decisions about asset management and network optimization.
  • Automation and Alerts:
    It allows users to set up automated management tasks and receive alerts for critical events or issues within the IT environment.

Shortcomings

  • Slow performance:
    Users have experienced slow performance when using Lansweeper, especially for virtual machines.
  • Minimal reporting:
    Lansweeper reports are minimal and could use more detail for the users.
  • Complicated UI:
    The user interface for Lansweeper is difficult to navigate and is not intuitive for new users.

SyncroMSP

Product Summary

Designed primarily for managed service providers (MSPs), SyncroMSP is a software platform consolidating integral solutions for growing MSPs. With integrated RMM, PSA, and remote access tools, organizations can monitor, manage, and automate front-end and back-end operations. SyncroMSP can also integrate with popular MSP business tools.

Use Cases

  • PSA:
    SyncroMSP allows users to address client-facing concerns such as custom helpdesk workflows.
  • Remote management:
    Users can monitor endpoint devices from a single hub and remediate any detected problems.
  • Patch management:
    SyncroMSP detects devices that are missing patches and pushes out OS and third-party application updates. Users can schedule patches and also utilize the script engine and script library to automate updates.

Shortcomings

  • Interface:
    Some users may find the UI too simple, while others may find it difficult to work with.
  • Customer support:
    Some users have stated that their support often gives generic answers and often takes days or weeks to resolve a ticket fully.
  • Mobile issues:
    Users have reported that SyncroMSP’s mobile app does not function well, which makes it difficult for field service technicians to use the platform.

NinjaOne

Why your peers choose us over Lansweeper and SyncroMSP

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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