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BigFix vs Lansweeper

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NinjaOne

Ratings

BigFix

Lansweeper

NinjaOne Logo®

Overall

4.4
4.4

4.8

Meets Requirements

9.2
9.3

9.2

905 responses

Ease of Use

8.3
59 responses
8.7
44 responses

9.3

912 responses

Ease of Setup

7.7
29 responses
8.8
40 responses

9.4

804 responses

Ease of Admin

8.3
29 responses
9
40 responses

9.5

80 responses

Quality of Support

9.2
53 responses
8.8
33 responses

9.4

876 responses

Ease of Doing Business with

8.9
29 responses
9.2
32 responses

9.6

808 responses

Product Direction (% positive)

9.6
54 responses
8.6
42 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

BigFix

Product Summary

BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.

Use Cases

  • Endpoint management:
    Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them.
  • Patch management:
    Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements.
  • Endpoint Security:
    BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.

Shortcomings

  • Mobile device management:
    Several users have complained that the mobile device management system is lacking.
  • Integration challenges:
    A lack of integrations is a concern for users and the current integrations could use some improvement.
  • Cost:
    Licensing and implementation costs are quite high for small to medium businesses and MSPs to afford.

Lansweeper

Product Summary

Lansweeper is an IT asset management and network inventory solution designed to help businesses and organizations manage their IT infrastructure. It provides insights into hardware, software, and network assets across an organization’s environment.

Use Cases

  • Monitoring:
    Lansweeper offers basic network monitoring capabilities to detect device availability, performance issues, and changes in network topology.
  • Reporting and Dashboards:
    Lansweeper provides customizable reports and dashboards to visualize IT asset data, track trends, and make informed decisions about asset management and network optimization.
  • Automation and Alerts:
    It allows users to set up automated management tasks and receive alerts for critical events or issues within the IT environment.

Shortcomings

  • Slow performance:
    Users have experienced slow performance when using Lansweeper, especially for virtual machines.
  • Minimal reporting:
    Lansweeper reports are minimal and could use more detail for the users.
  • Complicated UI:
    The user interface for Lansweeper is difficult to navigate and is not intuitive for new users.

NinjaOne

Why your peers choose us over BigFix and Lansweeper

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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