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Kaseya VSA vs Veeam

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NinjaOne

Ratings

Kaseya VSA

Veeam

NinjaOne Logo®

Overall

4.0
4.6

4.8

Meets Requirements

8.3
9.4

9.2

905 responses

Ease of Use

7.5
193 responses
9
485 responses

9.3

912 responses

Ease of Setup

6.8
154 responses
8.7
417 responses

9.4

804 responses

Ease of Admin

7.6
158 responses
9
415 responses

9.5

80 responses

Quality of Support

7
179 responses
9
415 responses

9.4

876 responses

Ease of Doing Business with

7.3
153 responses
8.9
425 responses

9.6

808 responses

Product Direction (% positive)

6.9
190 responses
9
467 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Kaseya VSA

Product Summary

Kaseya Virtual System Administrator (VSA) is a cloud-based remote monitoring and management software (RMM) designed with technicians in mind. VSA helps IT teams and managed service providers (MSPs) manage endpoint devices from anywhere and protect them from security threats with threat detection. Automation capabilities allow users to set up repeatable IT processes, auto-remediation of issues, and software patches.

Use Cases

Shortcomings

  • Lack of support for non-Windows devices:
    Users have reported that macOS does not receive adequate support.
  • Cost:
    Kaseya is one of the more expensive IT solutions due to charges for add-ons, long lock-in contracts, and inflexibility with licensing.
  • Complex interface:
    Being proficient with VSA requires a decent amount of training and can take a while to get up and running.

Veeam

Product Summary

Veeam is an IT security business that specializes in data protection and ransomware recovery. Veeam focuses on providing data security, data recovery, and data freedom for IT teams regardless of their locations. Veeam users gain access to secure data backup, recovery, and storage services to protect their data anytime, anywhere.

Use Cases

  • Data backup:
    Users are able to streamline their backup processes while still retaining control over their data.
  • Ransomware recovery:
    Veeam helps IT teams recover quickly from ransomware attacks due to its data storage and instant recovery features.
  • Infrastructure monitoring and reporting:
    Veeam provides performance monitoring for backup infrastructure components.

Shortcomings

  • Challenging initial setup:
    New users find that the initial configuration is challenging and time-consuming.
  • Unusual licensing:
    Recent licensing models are overly complex, and they have led to an increase in pricing.
  • Minimal reporting:
    Performance reporting for agents is minimal and might not provide all the necessary information.

NinjaOne

Why your peers choose us over Kaseya VSA and Veeam

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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