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SolarWinds Dameware vs Veeam

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NinjaOne

Ratings

SolarWinds Dameware

Veeam

NinjaOne Logo®

Overall

4.2
4.6

4.8

Meets Requirements

8.7
9.4

9.2

905 responses

Ease of Use

8.7
30 responses
9
485 responses

9.3

912 responses

Ease of Setup

8.4
20 responses
8.7
417 responses

9.4

804 responses

Ease of Admin

8.8
20 responses
9
415 responses

9.5

80 responses

Quality of Support

8.3
26 responses
9
415 responses

9.4

876 responses

Ease of Doing Business with

8.6
21 responses
8.9
425 responses

9.6

808 responses

Product Direction (% positive)

6.7
28 responses
9
467 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

SolarWinds Dameware

Product Summary

Dameware Remote Everywhere offers cloud-native remote support tools that enable IT professionals and managed service providers (MSPs) to monitor remote endpoints and quickly resolve issues. To keep data and devices safe, Dameware employs encryption and multi-factor authentication. Dameware’s help desk functionalities and comprehensive reporting simplify and speed up remote support.

Use Cases

  • Remote access:
    Customizable remote access ensures that IT Remote access: Dameware Remote Everywhere allows technicians to access remote devices inside and outside a network to diagnose problems and execute commands to solve them.
  • Endpoint monitoring:
    Technicians can view real-time and historical insight into device health and session details, allowing them to resolve any issues.
  • Remote support:
    Users can streamline their remote support work by using Dameware’s helpdesk features, such as file transfer, screen sharing, and a built-in ticketing system.

Shortcomings

  • Pricing:
    The cost per technician is expensive for users relative to the features provided by Dameware.
  • Remote connection issues:
    DNS conflicts can lead technicians to connect to the wrong device.
  • Graphics issues:
    Screen resolution often suffers when using remote access functions, making it difficult for technicians to effectively troubleshoot devices.

Veeam

Product Summary

Veeam is an IT security business that specializes in data protection and ransomware recovery. Veeam focuses on providing data security, data recovery, and data freedom for IT teams regardless of their locations. Veeam users gain access to secure data backup, recovery, and storage services to protect their data anytime, anywhere.

Use Cases

  • Data backup:
    Users are able to streamline their backup processes while still retaining control over their data.
  • Ransomware recovery:
    Veeam helps IT teams recover quickly from ransomware attacks due to its data storage and instant recovery features.
  • Infrastructure monitoring and reporting:
    Veeam provides performance monitoring for backup infrastructure components.

Shortcomings

  • Challenging initial setup:
    New users find that the initial configuration is challenging and time-consuming.
  • Unusual licensing:
    Recent licensing models are overly complex, and they have led to an increase in pricing.
  • Minimal reporting:
    Performance reporting for agents is minimal and might not provide all the necessary information.

NinjaOne

Why your peers choose us over SolarWinds Dameware and Veeam

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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