Ratings
LogMeIn
Veeam
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
9.8
897 responses
Based on G2 Spring 2024
Competitors
LogMeIn
Product Summary
LogMeIn is an IT management and support company that offers secure remote access, IT management, and automation for users. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.
Use Cases
- Remote access:
Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure. - IT management:
LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing. - IT automation:
Users can remotely deploy and automate endpoint tasks for improved efficiency.
Shortcomings
- Cost:
The cost of the software is very high for the features that users receive, which makes it difficult for smaller businesses and MSPs to afford. - MacOS performance:
Software has performance issues on Mac machines, and users often run into setup challenges, connectivity problems, and accessibility issues. - Resolution issues:
Display resolution issues can appear when using the software, especially on Mac machines.
Veeam
Product Summary
Veeam is an IT security business that specializes in data protection and ransomware recovery. Veeam focuses on providing data security, data recovery, and data freedom for IT teams regardless of their locations. Veeam users gain access to secure data backup, recovery, and storage services to protect their data anytime, anywhere.
Use Cases
- Data backup:
Users are able to streamline their backup processes while still retaining control over their data. - Ransomware recovery:
Veeam helps IT teams recover quickly from ransomware attacks due to its data storage and instant recovery features. - Infrastructure monitoring and reporting:
Veeam provides performance monitoring for backup infrastructure components.
Shortcomings
- Challenging initial setup:
New users find that the initial configuration is challenging and time-consuming. - Unusual licensing:
Recent licensing models are overly complex, and they have led to an increase in pricing. - Minimal reporting:
Performance reporting for agents is minimal and might not provide all the necessary information.
NinjaOne
Why your peers choose us over LogMeIn and Veeam
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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