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LogicMonitor vs Veeam

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NinjaOne

Ratings

LogicMonitor

Veeam

NinjaOne Logo®

Overall

4.5
4.6

4.8

Meets Requirements

9.1
9.4

9.2

905 responses

Ease of Use

8.7
224 responses
9
485 responses

9.3

912 responses

Ease of Setup

8.7
179 responses
8.7
417 responses

9.4

804 responses

Ease of Admin

8.7
182 responses
9
415 responses

9.5

80 responses

Quality of Support

9.1
355 responses
9
415 responses

9.4

876 responses

Ease of Doing Business with

9.1
264 responses
8.9
425 responses

9.6

808 responses

Product Direction (% positive)

9.2
210 responses
9
467 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogicMonitor

Product Summary

LogicMonitor is a SaaS-based, cloud-native monitoring platform that consolidates several monitoring tools. It enables MSPs and IT administrators to use a single hub to monitor an organization’s IT infrastructure. It can seamlessly collect data, provide valuable insights into device or server performance, and alert technicians to any anomalies discovered so that they can resolve any issues.

Use Cases

  • Remote monitoring:
    LogicMonitor gathers data and provides visibility into remote endpoint devices and networks.
  • Custom Data:
    Users can create custom datasets or simply utilize a template to extract data from endpoints and networks.
  • IT infrastructure security:
    LogicMonitor uses analytic and diagnostic tools to identify any issues with networks, servers, and applications and offer troubleshooting solutions.

Shortcomings

  • Pricing:
    Users have reported that the high prices are a factor in considering other competitors.
  • User interface:
    A lot of users have said that LogicMonitor lacks customizability for the interface, and the UI’s limited filtering options make navigating difficult.
  • Difficult setup:
    LogicMonitor has a lot of features which gives it a steep learning curve, and it can require more time and resources to get IT professionals comfortable with the platform.

Veeam

Product Summary

Veeam is an IT security business that specializes in data protection and ransomware recovery. Veeam focuses on providing data security, data recovery, and data freedom for IT teams regardless of their locations. Veeam users gain access to secure data backup, recovery, and storage services to protect their data anytime, anywhere.

Use Cases

  • Data backup:
    Users are able to streamline their backup processes while still retaining control over their data.
  • Ransomware recovery:
    Veeam helps IT teams recover quickly from ransomware attacks due to its data storage and instant recovery features.
  • Infrastructure monitoring and reporting:
    Veeam provides performance monitoring for backup infrastructure components.

Shortcomings

  • Challenging initial setup:
    New users find that the initial configuration is challenging and time-consuming.
  • Unusual licensing:
    Recent licensing models are overly complex, and they have led to an increase in pricing.
  • Minimal reporting:
    Performance reporting for agents is minimal and might not provide all the necessary information.

NinjaOne

Why your peers choose us over LogicMonitor and Veeam

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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