Powerful and Intuitive remote monitoring and management
Autonomous patch management that scales
NinjaOne delivers reliable, autonomous patching across Windows, macOS, Linux, and 8000+ third-party applications, all from a single console. Patch Intelligence AI identifies, prioritizes, and recommends patches based on real-world risk and severity, so your team can act faster with confidence and with granular scheduling; you get full control over every patch cycle without the manual overhead.
Complete visibility from day one
NinjaOne includes robust reporting and real-time monitoring dashboards that allow you to get instant insight into endpoint health, patch compliance, and operational performance from a unified platform, giving your team the data it needs to make faster decisions.
Everything you need, built in
Backup, remote access, ticketing, documentation, and MDM aren’t bolted on; they’re built natively into NinjaOne. Every core capability works together out of the box from a single console, reducing complexity and giving your team full control. The result: fewer moving parts, a cleaner IT environment, and a more predictable total cost of ownership.
NinjaOne vs. Syncro Reviews
 | Syncro | |
|---|---|---|
| Overall | 4.7 (4,313) | 4.5 (502) |
| Meets Requirements | 9.0 4,101 Responses | 8.8 348 Responses |
| Ease of Use | 9.1 4,143 Responses | 8.8 356 Responses |
| Ease of Setup | 9.1 3,892 Responses | 8.7 315 Responses |
| Ease of Admin | 9.1 3,086 Responses | 8.9 257 Responses |
| Quality of Support | 9.1 3,931 Responses | 8.5 322 Responses |
| Ease of Doing Business With | 9.4 3,019 Responses | 9.1 252 Responses |
| Product Direction (% positive) | 9.7 3,969 Responses | 9.1 347 Responses |
Based on G2 Summer 2026
Syncro
Product Summary
Use Cases
- PSA: Syncro allows users to address client-facing concerns such as custom help desk workflows
- Remote Management: Users can monitor endpoint devices from a single hub and remediate any detected problems.
- Patch Management: Syncro detects devices that are missing patches and pushes out OS and third-party application updates. Users can schedule patches and utilize the script engine and script library to automate updates.
Shortcomings
- User interface: Syncro features a dashboard that may use some improvements in terms of customization for a better user experience.
- Customer support: Some users have stated that their support often gives generic answers and takes days or weeks to resolve a ticket fully.
- Mobile issues: Users have reported that Syncro’s mobile app does not function well, which makes it difficult for field service technicians to use the platform.
Why IT teams choose NinjaOne over Syncro
NinjaOne prioritizes ease of use for smooth-flowing onboarding and streamlined workflow. On the other hand, one of Syncro’s shortcomings is its user interface. Its dashboard’s lack of customization makes it challenging for users to navigate and work with the platform. That’s why NinjaOne is an ideal choice for most IT professionals over Sycro. NinjaOne features an intuitive dashboard that provides a clear IT infrastructure overview, allowing for increased productivity.
The platform also features powerful automation that performs repetitive tasks with scripting and policy-based workflows, freeing valuable time for strategic IT initiatives. Additionally, NinjaOne boasts industry-grade functionalities that help IT professionals centralize and streamline their management tasks. The platform is also rated #1 on G2 for essential IT features, including patch management, remote monitoring and management, and endpoint management. These, plus all its key functionalities, make NinjaOne a better choice for MSPs and IT teams.
“The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment and patch management. Plus, everything is in one dashboard. That is amazing for us! NinjaOne has all the bells and whistles of other centralized configuration managers, but without the expensive price tag.”
John Kavati // Global Director of IT Operations at Patra
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-Able
One Login
IT Glue
Deliver remarkable IT services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
NinjaOne vs. Syncro FAQs
How does Syncro compare to NinjaOne?
Does Syncro offer its own backup solution?
How does Syncro compare to NinjaOne for IT support?
Does Syncro offer patch management?
Does Syncro offer scripting features?
Learn how NinjaOne can help you simplify IT operations.