Patra Simplifies and Scales IT Management with NinjaOne

Challenges

Lack of scalability
Large tech stack
Time consuming manual work
Projected increase in technician headcount

Results

6,000 endpoints migrated in 30 days
All-in-one, unified solution
Eliminated 100+ hours per month in manual tasks
Eliminated need for 18 new technicians

Industry:

Financial Services, Technology

Headquarters:

El Dorado Hills, California

Products Used:

Endpoint Management, Patch Management

Overview

As a leading provider of technology-enabled insurance outsourcing solutions, Patra Corporation has changed how insurance companies sell, deliver, and manage policies and customers. In the last year alone, Patra added over 1,000 new employees to its global workforce, bringing its total to just over 6,000 employees across North America, India, and the Philippines. Of course, with hypergrowth comes growing pains, particularly for IT teams responsible for deploying, securing, and maintaining all of a company’s new and existing endpoints. Find out how NinjaOne consolidated Patra’s IT network into an all-in-one, scalable platform.

Easy, breezy deployment

The user-friendly, all-in-one solution made deploying NinjaOne to all 6,000 endpoints “painless! A 10 out of 10 experience,” shared Kyle Thompson, manager of global infrastructure operations. “[NinjaOne’s] level of support allowed us to deploy NinjaOne to all our endpoints in 30 days.”

Meaningful ROI

“Because of NinjaOne’s feature set…we were able to effectively eliminate the workload equivalent to that of 18 full-time technicians per major deployment,” said Thompson.

All-in-one platform

“The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment and patch management. Plus, everything is in one dashboard. That is amazing for us,” said John Kavati, global director of IT operations at Patra.