Powerful and intuitive remote monitoring and management
Best-in-Class Support
NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.
NinjaOne vs. LogMeIn Reviews
Based on G2 Spring 2024
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Based on 500+ verified user reviews on G2.
LogMeIn
PRODUCT SUMMARY
LogMeIn is an IT management and support company that offers secure remote access, IT management, and automation for users. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.
USE CASES
- Remote access:
Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure. - IT management:
LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing. - IT automation:
Users can remotely deploy and automate endpoint tasks for improved efficiency.
SHORTCOMINGS
- Cost:
The cost of the software is very high for the features that users receive, which makes it difficult for smaller businesses and MSPs to afford. - MacOS performance:
Software has performance issues on Mac machines, and users often run into setup challenges, connectivity problems, and accessibility issues. - Resolution issues: Display resolution issues can appear when using the software, especially on Mac machines.
LogMeIn
Why your peers choose us over LogMeIn
One of the main reasons business leaders look for alternatives to LogMeIn is connectivity issues. According to some G2 users, LogMeIn occasionally disconnects, especially on older devices. In addition, LogMeIn is sometimes challenged with device and system compatibility, with some IT technicians stating a difference in user experience depending on the device where LogMeIn is used. For example, G2 users say the platform is slower on Mac devices compared to Windows.
On the other hand, NinjaOne is a powerful and lightweight alternative to LogMeIn. Aside from leveraging automation to improve efficiency and productivity from day one, NinjaOne is consistently rated #1 in customer support. Healthily obsessed with your success, NinjaOne boasts one of the fastest first-response times of under 30 minutes from receiving an IT ticket, providing you with personalized and knowledgeable support every time.
with Mark Andres, Director of IT Services at GSDSolutions
NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.
Chris Saas, Owner, OWC Pro IT Services
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Connectwise
Teamviewer
ScalePad
Bitdefender
IT Glue
Computicate
Autotask
NinjaOne vs. LogMeIn FAQs
How does LogMeIn compare to NinjaOne?
NinjaOne is an entirely customizable software solution proven to increase productivity, reduce security risk, and lower IT costs from day one. Compared to LogMeIn, NinjaOne is extremely easy and intuitive to use—almost anyone can use its platform, regardless of technical skill or experience. NinjaOne also integrates with dozens of leading business applications, making it a powerful all-in-one solution for IT enterprises of all sizes. Â
How is LogMeln's customer service compared to NinjaOne's?
Across all review sites, NinjaOne scores higher than LogMeIn in terms of customer support. Aside from providing free and unlimited training and onboarding, its hands-on support team is single-minded in being your partner in growth. This means addressing all concerns with tailored answers—you never have to worry about templated, robotic, or vague responses with NinjaOne.
How does LogMeIn's software behave on Mac?
Some G2 users have reported compatibility issues using LogMeIn with macOS devices, especially older Macs. NinjaOne is known for its reliability across all operating systems, even in older models.
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