NinjaOne Ranks No. 1 in G2’s 2024 Summer Report

Customers Rate NinjaOne as the No. 1 Software for Endpoint Management, Patch Management, and RMM

The Beatles were consistently on the Billboard Top 100 and stand atop the chart with a record 20 hits at number one. Eliud Kipchoge is one of the most consistent marathon runners of all time with 10 victories and a world record to his name. NinjaOne is excited to be in this rare company. We are redefining the standard of excellence in the endpoint and patch management customer experience with our 17th straight quarter being rated No. 1 by G2 peer-to-peer reviews.

Once again, NinjaOne was named No. 1 for RMM, Endpoint Management, and Patch Management. We’re proud of this accomplishment and humbled by your continued confidence in us. Customer needs are at the center of everything we do, from product updates to new offerings.

RMM No. 1 in customer satisfaction

In the G2 report on remote monitoring and management, we outpaced the average score on all metrics including product direction and ease of doing business with. Because our MSPs are a major part of our success, we’re particularly pleased to see that we continue to give them what they need with our Remote Monitoring and Management solution.

MSP customers comment that NinjaOne’s RMM solution makes them more efficient because they’re able to monitor, control, diagnose, and remediate not only their own network endpoints, but those of their clients as well. In their feedback to G2, MSP reviewers recognize that NinjaOne’s RMM tool grows and changes along with the changes in the industry and MSP needs.

Endpoint management wins across all metrics

G2 reviewers ranked NinjaOne No. 1 in Endpoint Management, recognizing our platform’s unparalleled ability to automate critical endpoint management workflows, delivering efficiency and security to the entire IT network. We set the G2 standard by scoring a 94 against the average 51 in G2 scoring for endpoint management platforms.

Reviewers commented that NinjaOne’s endpoint management tool makes their day-to-day operations easier, delivering increased efficiency and productivity.

Patch management No. 1 for five straight quarters

We’re beginning to sound like a broken record, but when you’re doing things right, top scores follow. Just like with our high scores in endpoint management, our patch management solution continues to win rave reviews from our customers for its ability to secure their endpoints and automate difficult IT security tasks. While 90% of G2 reviewers reported reduced time spent on patch management a full 100% reported improved patch management. Customers cited the ease of setup and use as key factors in their satisfaction with our patch management solution.

Versatile solution offerings

NinjaOne RMM, Endpoint and Patch Management would not be as dominant without the support of their backup cast. Need PC Backup? We’ve got you. Looking for a true UEM solution? We’re also ranked #1 in five other categories including PC Backup, UEM, IT Asset Management, Network Monitoring, and Remote Support.

No. 1 in customer satisfaction

Our G2 reviewers have recognized us as a customer-centric company that builds products for customers with customers. Since that is the foundation upon which we built the company, this may be the most satisfying G2 accolade of all.

Read the full reports to learn more on how NinjaOne is consistently ranked No. 1 across eight IT industry categories.

Building an efficient and effective IT team requires a centralized solution that acts as your core service delivery tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Endpoint Management, check out a live tour, or start your free trial.

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