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Information technology is the bedrock on which state and local governments rely to delivery essential community services. Ninja provides the toolset IT leaders in government need to centrally monitor, patch, and manage their entire IT portfolio.
IT leaders in state and local government face a unique set of challenges: they’re expected to provide support and manage infrastructure across highly distributed administrative, legislative, community, and public safety agencies. They need a tool to centralize and automate IT management.
Multiple agencies with differing needs
Remote and distributed employees and officials
Windows, Mac, Linux, SNMP, and virtual endpoints
Employees working out of office (LEO, First Responders, etc)
MSP co-managed IT environment
State and local government is often a distributed workplace – with employees, services, and agencies spread across multiple buildings and campuses. Ninja enables IT departments to manage all the IT assets spread across locations and agencies centrally from a single-pane-of-glass. You won’t need technicians in each agency or at each campus to keep your infrastructure running and employees supported.
In addition to the diversity of server and networking devices used across agencies, staff and officials are all accessing government resources from endpoints with a wide variety of operating system, hardware, and software specifications. Ninja enables you to monitor and manage Windows, Mac, and Linux endpoints, servers, network devices, laptops, and virtual machines all from a single-pane-of-glass.
Every year IT teams are expected to deliver an ever increasing number of IT services in a cost-effective and efficient manner. Ninja replaces many of the point solutions used by IT teams in government to deliver infrastructure management and support services, leading to lower software license costs, reduced solution complexity, and a smaller attack surface.
Visibility is often seen as the baseline for IT security. Ninja gives you full visibility into your IT asset portfolio so you always know the health, performance, and status of the endpoints you manage. Automated patching, software deployment, and device configuration functionality allow you to harden your endpoints and keep critical data secured, setting a baseline for next generation security products.
with Andrew Jones, City of Vidalia LA
I didn’t like that we were physically going to individual endpoints for software installations, patching, and maintenance. We purchased Ninja to be our entry point into all the devices we manage. It helps us simplify and automate our critical IT processes. Ninja has lots of features without a lot of complexity.
IT Director, City Government
We had been using WSUS to patch our endpoints, but it was completely broken. Ninja allowed us to go beyond patching to holistic endpoint management – it’s very automated and easy to use for our small IT department.
IT Director, County Government
Two software solutions that most MSPs cannot live without are known as professional services automation (PSA) and remote monitoring and management (RMM).
The history of digital transformation can be traced back as early as the 1940s when Dr. Claude Shannon published A Mathematical Theory of Communication, which is the theory behind the creation of the internet.
It’s pretty easy to hit that “remind me later” button when you don’t want to wait for installations, reboots, and possible errors if something goes wrong with the update.
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