Ratings
Auvik
LogMeIn Resolve (formerly GoTo Resolve)
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Winter 2026
Competitors
Auvik
Product Summary
Auvik is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.
Use Cases
- Remote monitoring:
Auvik can detect remote devices in a network and collect data that is then analyzed in order to send out alerts that speed up troubleshooting. - Backups:
Auvik automatically saves backups of network configurations, decreasing downtime and preventing loss of data. - Simple to set up:
Auvik only takes a few minutes to set up and detect and automatically add endpoints within a network.
Shortcomings
- Compatibility:
Auvik reviews say that not all network devices, such as Raspberry Pi devices, are compatible with the platform. - Alerting:
Auvik reviews say that users often receive false positives from alerts. Users also wish that alerts had more customization options. - Slow load times:
Larger networks make the platform lag and load slowly. - Difficult interface:
Reports say that Auvik offers a lot of network monitoring features that can overload the interface or the network map, making them hard to use and navigate.
LogMeIn Resolve (formerly GoTo Resolve)
Product Summary
LogMeIn Resolve (previously GoTo Resolve) is an all-in-one IT management suite that offers enterprise-grade remote access and support with ticketing. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.
Use Cases
- Remote access:
Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure. - IT management:
LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing. - IT automation:
Users can remotely deploy and automate endpoint tasks for improved efficiency.
Shortcomings
- Performance:
Reviews have stated that LogMeIn Resolve may occasionally slow down, especially in environments with slow internet speeds. - Customer support:
The customer support of LogMeIn Resolve could improve. - Multi-user sessions:
G2 users have said that the platform cannot yet accommodate two or more users in a remote session.
NinjaOne
Why your peers choose us over Auvik and LogMeIn Resolve (formerly GoTo Resolve)
For enterprise IT organizations managing complex, distributed environments, NinjaOne delivers where others fall short. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, NinjaOne is purpose-built to meet the demands of large-scale operations, combining deep visibility, governance-grade control, and the industry’s highest customer satisfaction scores.Enterprise teams choose NinjaOne for its ability to scale without compromise. Whether managing thousands of endpoints across global locations or enforcing consistent security and compliance policies across heterogeneous infrastructure, NinjaOne provides the reliability and operational consistency that enterprise environments require. Unlike many competing solutions that carry steep learning curves and high system resource overhead, NinjaOne delivers enterprise-grade power without the implementation burden.
NinjaOne’s integration ecosystem is built for enterprise breadth, offering pre-built compatibility with leading security and ITSM platforms, enabling organizations to consolidate their toolset rather than work around it. Advanced, role-based reporting and audit-ready dashboards give IT leadership the real-time intelligence needed to drive strategic decisions and demonstrate compliance. For enterprises seeking a proven, scalable endpoint management platform backed by best-in-class support, NinjaOne is the clear choice.
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