Auvik vs IBM Security MaaS360

NinjaOne

Ratings

Auvik

IBM Security MaaS360

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Overall

4.5
4.1

4.8

Meets Requirements

8.7
217 responses
9.4
117 responses

9.2

905 responses

Ease of Use

8.7
224 responses
8
118 responses

9.3

912 responses

Ease of Setup

8.7
179 responses
7.5
81 responses

9.4

804 responses

Ease of Admin

8.7
182 responses
7.9
77 responses

9.5

80 responses

Quality of Support

8.9
190 responses
7.9
113 responses

9.4

876 responses

Ease of Doing Business with

9.1
163 responses
7.9
76 responses

9.6

808 responses

Product Direction (% positive)

9.1
210 responses
8
122 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Auvik

Product Summary

Auvik is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.

Use Cases

  • Remote monitoring:
    Auvik can detect remote devices in a network and collect data that is then analyzed in order to send out alerts that speed up troubleshooting.
  • Backups:
    Auvik automatically saves backups of network configurations, decreasing downtime and preventing loss of data.
  • Simple to set up:
    Auvik only takes a few minutes to set up and detect and automatically add endpoints within a network.

Shortcomings

  • Price:
    Users have cited Auvik as having much higher prices than competitors. Add-ons and monthly charges make it not cost-effective for smaller MSPS.
  • Slow load times:
    Larger networks make the platform lag and load slowly.\
  • Difficult interface:
    Reports say that Auvik offers a lot of network monitoring features that can overload the interface or the network map, making them hard to use and navigate.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Pricing:
    MaaS360 reviews on G2 have found the platform more expensive than other UEM solutions, which can be prohibitive for startups and small to medium-sized businesses.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Why your peers choose us over Auvik and IBM Security MaaS360

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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