GoTo Resolve vs Syxsense

NinjaOne

Ratings

LogMeIn Resolve (formerly GoTo Resolve)

Syxsense

NinjaOne Logo®

Overall

4.4
4.6

4.8

Meets Requirements

9
358 responses
9.1
322 responses

9.2

905 responses

Ease of Use

9
359 responses
8.7
325 responses

9.3

912 responses

Ease of Setup

8.9
191 responses
8.8
274 responses

9.4

804 responses

Ease of Admin

8.9
176 responses
8.8
294 responses

9.5

80 responses

Quality of Support

8.7
310 responses
9
308 responses

9.4

876 responses

Ease of Doing Business with

8.7
166 responses
9.3
287 responses

9.6

808 responses

Product Direction (% positive)

8
346 responses
9
317 responses

9.8

897 responses

Based on G2 Winter 2026

Competitors

LogMeIn Resolve (formerly GoTo Resolve)

Product Summary

LogMeIn Resolve (previously GoTo Resolve) is an all-in-one IT management suite that offers enterprise-grade remote access and support with ticketing. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.

Use Cases

  • Remote access:
    Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure.
  • IT management:
    LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing.
  • IT automation:
    Users can remotely deploy and automate endpoint tasks for improved efficiency.

Shortcomings

  • Performance:
    Reviews have stated that LogMeIn Resolve may occasionally slow down, especially in environments with slow internet speeds.
  • Customer support: 
    The customer support of LogMeIn Resolve could improve.
  • Multi-user sessions:
    G2 users have said that the platform cannot yet accommodate two or more users in a remote session.

Syxsense

Product Summary

Syxsense offers endpoint and vulnerability management in a single dashboard, providing visibility and control for IT teams of all sizes. It leverages automation to streamline IT and security operations and allow your IT team to focus on more strategic projects.

Use Cases

  • Unified management:
    Syxsense allows you to monitor and manage your Windows, macOS, and Linux endpoint devices in a single console.
  • Patch management:
    All Syxsense products help keep your IT network healthy with automated patch management.
  • Endpoint task automation:
    Its products leverage automation to free your IT technicians from tedious, repetitive tasks.

Shortcomings

  • Complex UI:
    Syxsense may be better suited for more experienced IT pros who can take the time to learn about each feature.
  • Unreliable updates:
    Syxsense updates can occasionally create performance issues, causing its software to crash or error randomly.
  • Sluggish remote access:
    Syxsense could improve its remote access tools to make the user experience more seamless.

NinjaOne

Why your peers choose us over LogMeIn Resolve (formerly GoTo Resolve) and Syxsense

For enterprise IT organizations managing complex, distributed environments, NinjaOne delivers where others fall short. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, NinjaOne is purpose-built to meet the demands of large-scale operations, combining deep visibility, governance-grade control, and the industry’s highest customer satisfaction scores.

Enterprise teams choose NinjaOne for its ability to scale without compromise. Whether managing thousands of endpoints across global locations or enforcing consistent security and compliance policies across heterogeneous infrastructure, NinjaOne provides the reliability and operational consistency that enterprise environments require. Unlike many competing solutions that carry steep learning curves and high system resource overhead, NinjaOne delivers enterprise-grade power without the implementation burden.

NinjaOne’s integration ecosystem is built for enterprise breadth, offering pre-built compatibility with leading security and ITSM platforms, enabling organizations to consolidate their toolset rather than work around it. Advanced, role-based reporting and audit-ready dashboards give IT leadership the real-time intelligence needed to drive strategic decisions and demonstrate compliance. For enterprises seeking a proven, scalable endpoint management platform backed by best-in-class support, NinjaOne is the clear choice.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.


GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.


This comparison represents our assessment of publicly available product capabilities as of January 2025. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.


Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.