Watch Demo×
×

See NinjaOne in action!

By submitting this form, I accept NinjaOne's privacy policy.

Auvik vs BigFix

Get help choosing. Watch a free demo
NinjaOne

Ratings

Auvik

BigFix

NinjaOne Logo®

Overall

4.5
4.4

4.8

Meets Requirements

8.7
9.2

9.2

905 responses

Ease of Use

8.7
224 responses
8.3
59 responses

9.3

912 responses

Ease of Setup

8.7
179 responses
7.7
29 responses

9.4

804 responses

Ease of Admin

8.7
182 responses
8.3
29 responses

9.5

80 responses

Quality of Support

8.9
190 responses
9.2
53 responses

9.4

876 responses

Ease of Doing Business with

9.1
163 responses
8.9
29 responses

9.6

808 responses

Product Direction (% positive)

9.1
210 responses
9.6
54 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Auvik

Product Summary

Auvik is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.

Use Cases

  • Remote monitoring:
    Auvik can detect remote devices in a network and collect data that is then analyzed in order to send out alerts that speed up troubleshooting.
  • Backups:
    Auvik automatically saves backups of network configurations, decreasing downtime and preventing loss of data.
  • Simple to set up:
    Auvik only takes a few minutes to set up and detect and automatically add endpoints within a network.

Shortcomings

  • Price:
    Users have cited Auvik as having much higher prices than competitors. Add-ons and monthly charges make it not cost-effective for smaller MSPS.
  • Slow load times:
    Larger networks make the platform lag and load slowly.\
  • Difficult interface:
    Reports say that Auvik offers a lot of network monitoring features that can overload the interface or the network map, making them hard to use and navigate.

BigFix

Product Summary

BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.

Use Cases

  • Endpoint management:
    Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them.
  • Patch management:
    Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements.
  • Endpoint Security:
    BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.

Shortcomings

  • Mobile device management:
    Several users have complained that the mobile device management system is lacking.
  • Integration challenges:
    A lack of integrations is a concern for users and the current integrations could use some improvement.
  • Cost:
    Licensing and implementation costs are quite high for small to medium businesses and MSPs to afford.

NinjaOne

Why your peers choose us over Auvik and BigFix

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

Watch a Demo of the #1 IT Management Software on G2

Related resources