Ratings
Auvik
Hexnode
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
9.8
897 responses
Based on G2 Spring 2024
Competitors
Auvik
Product Summary
Auvik is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.
Use Cases
- Remote monitoring:
Auvik can detect remote devices in a network and collect data that is then analyzed in order to send out alerts that speed up troubleshooting. - Backups:
Auvik automatically saves backups of network configurations, decreasing downtime and preventing loss of data. - Simple to set up:
Auvik only takes a few minutes to set up and detect and automatically add endpoints within a network.
Shortcomings
- Price:
Users have cited Auvik as having much higher prices than competitors. Add-ons and monthly charges make it not cost-effective for smaller MSPS. - Slow load times:
Larger networks make the platform lag and load slowly.\ - Difficult interface:
Reports say that Auvik offers a lot of network monitoring features that can overload the interface or the network map, making them hard to use and navigate.
Hexnode
Product Summary
Hexnode is a cloud-based, unified management solution that allows IT teams to manage endpoints from a centralized console. The platform employs monitoring and management features to secure, track, and manage corporate-owned and personal devices.
Use Cases
- OS support:
Hexnode supports major desktop operating systems such as Windows and macOS. - Remote management:
The platform allows IT admins to execute various remote actions on their endpoints. - Device enrollment:
Hexnode offers different enrollment methods ranging from no-touch to minimal touch for on-boarding devices.
Shortcomings
- Linux support:
Hexnode doesn’t have a direct way to manage on-premise Linux computers, which is a drawback for those who use the operating system. - Basic features:
Some basic features that are available on most UEMs in their basic tiers are only available on Hexnode’s highest plans. - Scalability:
Hexnode’s capability mainly caters to small to medium-sized organizations and might need help handling large-scale enterprises.
NinjaOne
Why your peers choose us over Auvik and Hexnode
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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