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Arcserve vs Auvik

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NinjaOne

Ratings

Arcserve

Auvik

NinjaOne Logo®

Overall

4.2
4.5

4.8

Meets Requirements

8.3
8.7

9.2

905 responses

Ease of Use

8.8
12 responses
8.7
224 responses

9.3

912 responses

Ease of Setup

8.2
11 responses
8.7
179 responses

9.4

804 responses

Ease of Admin

7.9
11 responses
8.7
182 responses

9.5

80 responses

Quality of Support

8.9
12 responses
8.9
190 responses

9.4

876 responses

Ease of Doing Business with

8.8
11 responses
9.1
163 responses

9.6

808 responses

Product Direction (% positive)

6.5
10 responses
9.1
210 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Arcserve

Product Summary

Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.

Use Cases

  • Backup and recovery:
    Arcserve’s ransomware data recovery feature allows technicians to recover systems and data quickly, reducing downtime and preventing loss of data.
  • Disaster recovery:
    In the event of a disaster or security threat, this solution restores vital data with instant VM and bare metal recovery (BMR). Granular restore capabilities provide technicians with more control over data and system recovery.
  • Centralized management:
    Users can manage backups, data and restores from a cloud-based single console.

Shortcomings

  • License management issues:
    Users have complained of licensing errors preventing backups from being made.
  • Stability issues:
    Connections with the server or the agents can be lost, which leads to backup failures.
  • Challenging interface:
    Many users have complained that the GUI struggles to work on some browsers and OS. The interface is also outdated and difficult to navigate.

Auvik

Product Summary

Auvik is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.

Use Cases

  • Remote monitoring:
    Auvik can detect remote devices in a network and collect data that is then analyzed in order to send out alerts that speed up troubleshooting.
  • Backups:
    Auvik automatically saves backups of network configurations, decreasing downtime and preventing loss of data.
  • Simple to set up:
    Auvik only takes a few minutes to set up and detect and automatically add endpoints within a network.

Shortcomings

  • Price:
    Users have cited Auvik as having much higher prices than competitors. Add-ons and monthly charges make it not cost-effective for smaller MSPS.
  • Slow load times:
    Larger networks make the platform lag and load slowly.\
  • Difficult interface:
    Reports say that Auvik offers a lot of network monitoring features that can overload the interface or the network map, making them hard to use and navigate.

NinjaOne

Why your peers choose us over Arcserve and Auvik

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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