Industry:

MSP

Headquarters:

Toronto

Products Used:

Patch Management, RMM

Business Cloud Triples Growth After Switching from Datto to NinjaOne

Challenges

Complex and unreliable solution
Lack of transparency
Lack of scalability
Sluggish remote access

Results

Reliable, intuitive solution
Automated patch management
Tripled client base
Lightening fast, cloud-based interface

Industry:

MSP

Headquarters:

Toronto

Products Used:

Patch Management, RMM

Overview

Since 2013, Business Cloud has provided top-rated technology services to its clients, focusing on dramatically reducing IT costs through server-free business technology. In 2017, its partnership with Datto grew stagnant, so Evan Oberman, CTO of Business Cloud, sought a new, more efficient way to provide the concierge-level support their clients expected. Learn how Business Cloud’s partnership with NinjaOne tripled its business and improved service delivery.

Easy to learn, easy to use

“NinjaOne has an intuitive, easy-to-use interface. Our staff picked it up very quickly. Our technicians spend more time providing exceptional support to clients instead of learning and managing our RMM,” said Oberman.

Automations unlock growth

“In the past few years, we’ve grown from managing around 250 client endpoints to managing well over 1000. We’re able to do more per technician now by shifting basic maintenance and remediation onto NinjaOne so our technicians can focus on more complex tasks,” said Oberman.

A transparent partnership

“The biggest difference for me between Datto and NinjaOne is transparency,” Oberman explained. “During the sales process with Datto, there were significant product weaknesses they kept hidden…NinjaOne offers a ton of transparency, clearly communicating bugs before we notice them and providing a roadmap we can see (and vote on) at any time.”

Zero Latency VR Delivers Mind-Blowing Customer Experiences with NinjaOne

Wood ITC Nets 15 New Customers Leveraging NinjaOne

Wickenburg Community Hospital

How Wickenburg Community Hospital Reduced Complexity and Improved Security with Remote Management

Ready to simplify the hardest parts of IT?

Watch Demo×

×

See NinjaOne in action!

Full Name(Required)

Business Email(Required)

This field is hidden when viewing the form

First Name

This field is hidden when viewing the form

Last Name

Phone Number(Required)

Country(Required)

Company Name(Required)

This field is hidden when viewing the form

I work in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Form Handler

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

Email

This field is hidden when viewing the form

Company Phone

This field is hidden when viewing the form

Mobile Phone

This field is hidden when viewing the form

Industry

This field is hidden when viewing the form

Employees

This field is hidden when viewing the form

Street

This field is hidden when viewing the form

City

This field is hidden when viewing the form

Zip Code

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

Phone

This field is for validation purposes and should be left unchanged.

By submitting this form, I accept NinjaOne's privacy policy.