IT reporting tools with NinjaOne Endpoint Management
The NinjaOne Endpoint Management platform lets IT teams build, customize, and schedule endpoint reports from one console, so information stays easy to review and act on.
Common IT reporting tools challenges
Problem | How NinjaOne resolves it |
IT teams spend significant time compiling endpoint data into recurring reports. Gathering device health, patch status, security information, and inventory data manually can make routine reporting a time-consuming administrative task. | NinjaOne centralizes endpoint data and automates report generation, allowing IT teams to create scheduled or on-demand reports without manually compiling information from individual devices or separate sources. |
Standard reports often contain more information than a specific audience needs. IT teams may need different views for executives, technicians, departments, or clients, making one-size-fits-all reports difficult to use. | NinjaOne lets administrators customize report data and apply filters such as organization, location, device group, and date range, helping teams produce reports that focus on the information relevant to each audience. |
Recurring reporting can become inconsistent when reports are created manually. Different technicians may use different data, formats, or reporting periods, making it harder to maintain a consistent view of IT operations. | NinjaOne provides pre-built and customizable report templates that can be reused and scheduled, helping IT teams standardize recurring reports while reducing the need to recreate them manually. |
IT teams need historical information to identify changes in endpoint performance and operational status. A single point-in-time report may not provide enough context for reviewing trends or comparing results over time. | NinjaOne supports historical reporting, allowing teams to review past data and performance metrics alongside current reporting information to support operational reviews and planning. |
Harness the power of NinjaOne's IT reporting tools to make data-driven decisions and optimize operations for success
Less time spent compiling IT reports
NinjaOne helps reduce manual reporting work by providing pre-built report templates, customizable reports, and scheduled report generation. IT teams can create recurring reports without repeatedly collecting and formatting endpoint data by hand.
Better visibility into IT environments
Reporting consolidates information such as hardware and software inventory, device status, performance data, and patch activity into reports that can be reviewed by IT teams and stakeholders. This makes it easier to understand the current state of managed devices and identify areas that need attention.
More consistent reporting across teams
Standard report templates, reusable custom reports, and saved report configurations help IT teams produce reports using consistent data and formats. Custom fields and filters can also be used to tailor reports to specific devices, locations, or operational requirements.
Easier tracking of IT trends and changes
Historical reporting allows teams to compare information over time and identify changes in device inventory, performance, patch status, or other reported metrics. This can support capacity planning, troubleshooting, and longer-term IT planning.
Simpler stakeholder and compliance reporting
IT teams can generate focused reports for different audiences and requirements, including asset inventories, patch status, security-related information, and compliance documentation. Scheduled report delivery also helps keep managers and other stakeholders informed without requiring technicians to prepare each report manually.
Customers love NinjaOne
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Features and Solutions
Custom IT reports
NinjaOne allows IT teams to create reports tailored to their environment and reporting requirements. Administrators can select relevant data, apply filters, and include custom fields to build reports for areas such as device inventory, patch status, software, and endpoint health.
Pre-built and reusable report templates
NinjaOne provides pre-built reports for common IT management needs, while allowing administrators to save customized reports for repeated use. This helps teams standardize recurring reports without rebuilding the same report configuration each time.
Summary and tabular reporting
NinjaOne supports both high-level summary reports and detailed tabular reports. IT teams can use summary views for quick visibility into their environment or tabular reports when they need more detailed device-level information for operational tasks and documentation.
Scheduled report delivery
Administrators can schedule reports to run at defined intervals and deliver recurring information to stakeholders. Scheduled reporting helps teams maintain consistent reporting processes for activities such as asset reviews, patch status checks, and operational updates without manually generating each report.
Exhibiting NinjaOne's IT Reporting Tool Effectiveness in Actionable Use Cases
Monitoring endpoint health and performance
IT teams can use endpoint reports to review device health, hardware inventory, software inventory, and performance data across managed Windows, macOS, and Linux devices. Reports help identify devices with recurring resource constraints, outdated configurations, or other conditions that may require investigation before they become larger support issues.
Tracking patch and software status
IT teams can generate reports to understand patch status, installed applications, and software distribution across managed endpoints. Filtering reports by device group, location, or other criteria makes it easier to identify devices that still require updates or configuration changes and prioritize follow-up work.
Maintaining accurate IT asset records
Hardware and software inventory reports give IT teams a consistent view of managed devices and the applications installed on them. This information can support asset reviews, device lifecycle planning, software audits, and identification of unused or outdated equipment without relying on manually maintained spreadsheets.
Preparing recurring IT status reports
Scheduled reports can provide managers, internal IT teams, or customers with regular updates on endpoint status, inventory, patching, and other operational information. Reusable report templates and custom fields help standardize recurring reports while reducing the need to manually collect and format the same information each reporting period.
How to implement IT reporting with NinjaOne
I. Identify reporting requirements
IT teams determine which operational data needs to be reported, such as device information, patch status, security status, ticketing activity, or endpoint configuration. They also define the intended audience and reporting scope, such as global, organizational, or device-specific reporting.
II. Create and configure reports
Administrators configure a report using a blank canvas or a pre-built template, then scope it to the audience and data it needs to cover. Report content can then be configured around the specific information the IT team needs to monitor or communicate.
III. Set reporting scope and sharing
IT teams determine the appropriate scope and access for each report. Reports can be configured for different targets and sharing options, helping administrators keep reports private when they are for internal use or share them with appropriate users when broader access is required.
IV. Schedule report delivery
Once reports are configured, administrators can establish recurring schedules for reports that need to be generated and distributed regularly. Scheduled reporting can support recurring operational reviews, management reporting, patch status reviews, and other routine IT reporting requirements.
V. Review and maintain reports
Administrators periodically review existing reports, schedules, and report usage to ensure the information remains relevant. As reporting requirements change, they can update report configurations, create additional reports from templates, modify reporting scopes, or adjust schedules and sharing settings.
Integrations for IT Reporting
NinjaOne IT Reporting works with the IT systems and security tools used alongside endpoint management, helping teams bring endpoint, ticketing, vulnerability, and documentation data together for more complete reporting and operational visibility.
PSA and IT service management — Integrate NinjaOne with PSA and IT service management platforms such as ConnectWise Manage, Autotask, HaloPSA, ServiceNow, and Freshservice to connect service activity with managed-device information. NinjaOne also provides dedicated ticketing reports covering open, pending, and resolved tickets, resolution times, ticket volume, and technician efficiency.
Vulnerability management — Connect vulnerability sources such as Qualys, Tenable, Rapid7, Microsoft Defender, and ConnectSecure with NinjaOne to import vulnerability findings and associate them with managed devices. Imported vulnerability data can be used alongside NinjaOne device and patch information to provide a documented view of vulnerabilities and remediation activity.
Antivirus reporting — Use NinjaOne’s Antivirus reporting section to include endpoint protection information in summary reports. Antivirus reporting uses information from Windows Security Center, allowing teams to include antivirus status alongside other device and endpoint information.
IT documentation — Integrate NinjaOne with IT Glue to synchronize customer and device information into IT Glue. This keeps documentation aligned with endpoint information maintained in NinjaOne and gives technicians another source for reviewing managed assets and configurations.
Custom reporting and data tables — Build custom Summary Reports and Data Tables from NinjaOne’s available reporting data. Teams can start with templates such as Management Summary, Patch Compliance, Ticketing, or Blank, then select and arrange the sections and device-level data they want to include in their reports.
Proven results with NinjaOne
Consistent, audit-ready reporting for compliance and IT visibility
Organizations use NinjaOne reporting to collect endpoint, patch, software, and device information in standardized reports instead of manually compiling data from multiple systems. Custom reports, scheduled reporting, historical data, and customizable data sections help IT teams prepare consistent operational and compliance reports while reducing manual reporting work.
“In Ontario, to qualify for cyber insurance, we have to provide detailed reporting on historical patches. NinjaOne reporting completely satisfies that requirement.”
Source: NinjaOne
Get more from your IT data with NinjaOne reporting
Build reusable reports, customize the information you need, and schedule report delivery for recurring IT tasks. Use endpoint data to track device inventory, performance, patching, and other operational details across your managed environment.
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IT Reporting Tools FAQs
What is NinjaOne IT reporting?
NinjaOne IT reporting is a set of reporting tools within NinjaOne Endpoint Management that let IT teams create, customize, and schedule reports on device inventory, patch status, software, and endpoint health from a single console.
Who is NinjaOne IT reporting for?
NinjaOne IT reporting is designed for IT teams, MSPs, and organizations that need to monitor endpoint environments, document IT operations, and provide reports for internal or client-facing requirements.
How far does NinjaOne IT reporting scale?
NinjaOne IT reporting scales across an organization’s full endpoint environment, including multiple organizations, locations, and device groups within a single console, so reporting stays consistent whether a team manages hundreds or thousands of devices.
What is one thing NinjaOne IT reporting solves that manual reporting can't?
NinjaOne reduces the need to manually collect endpoint information from multiple devices by generating reports from data already available in the platform, making routine reporting more consistent and less time-consuming.
What should IT teams look for in an IT reporting solution?
Look for reporting that centralizes endpoint data, supports scheduled and on-demand delivery, allows filtering by organization, location, or device group, and retains historical data for trend comparison.