LogMeIn vs SOTI MobiControl

NinjaOne

Ratings

LogMeIn

SOTI MobiControl

NinjaOne Logo®

Overall

4.6
4.3

4.8

Meets Requirements

9.4
132 responses
8.6
19 responses

9.2

905 responses

Ease of Use

9.3
132 responses
8.3
19 responses

9.3

912 responses

Ease of Setup

9.4
68 responses
7.8
16 responses

9.4

804 responses

Ease of Admin

9.1
68 responses
8.6
16 responses

9.5

80 responses

Quality of Support

9
116 responses
7.7
19 responses

9.4

876 responses

Ease of Doing Business with

9.1
65 responses
8.1
16 responses

9.6

808 responses

Product Direction (% positive)

8.4
123 responses
8.2
19 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogMeIn

Product Summary

LogMeIn is an IT management and support company that offers secure remote access, IT management, and automation for users. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.

Use Cases

  • Remote access:
    Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure.
  • IT management:
    LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing.
  • IT automation:
    Users can remotely deploy and automate endpoint tasks for improved efficiency.

Shortcomings

  • Cost:
    The cost of the software is very high for the features that users receive, which makes it difficult for smaller businesses and MSPs to afford.
  • MacOS performance:
    Software has performance issues on Mac machines, and users often run into setup challenges, connectivity problems, and accessibility issues.
  • Resolution issues:
    Display resolution issues can appear when using the software, especially on Mac machines.

SOTI MobiControl

Product Summary

SOTI MobiControl is an Enterprise Mobility Management (EMM) solution for managing, securing, and deploying devices across different operating systems. The platform’s feature sets suit IT administrators looking for a tool to provide visibility and control over enterprise-owned endpoints.

Use Cases

  • User interface:
    SOTI MobiControl features a user interface that simplifies device management.
  • Remote session:
    Users like the platform’s remote session feature for its reliability and efficiency.
  • Application deployment:
    SOTI MobiControl’s application deployment process is straightforward.

Shortcomings

  • iOS support:
    Users stated that while it’s a good EMM tool for Android and Windows, its iOS support can be improved.
  • Tech assistance:
    Getting help from their tech and customer care can be challenging.
  • Geo-location map:
    SOTI MobiControl uses a map for its geo-location tracking that’s difficult to navigate and doesn’t display some roads.

NinjaOne

Why your peers choose us over LogMeIn and SOTI MobiControl

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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