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LogMeIn vs Panorama9

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NinjaOne

Ratings

LogMeIn

Panorama9

NinjaOne Logo®

Overall

4.6
4.3

4.8

Meets Requirements

9.4

9.2

905 responses

Ease of Use

9.3
132 responses
0 responses

9.3

912 responses

Ease of Setup

9.4
68 responses
4 responses

9.4

804 responses

Ease of Admin

9.1
68 responses
0 responses

9.5

80 responses

Quality of Support

9
116 responses
4 responses

9.4

876 responses

Ease of Doing Business with

9.1
65 responses
0 responses

9.6

808 responses

Product Direction (% positive)

8.4
123 responses
0 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogMeIn

Product Summary

LogMeIn is an IT management and support company that offers secure remote access, IT management, and automation for users. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.

Use Cases

  • Remote access:
    Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure.
  • IT management:
    LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing.
  • IT automation:
    Users can remotely deploy and automate endpoint tasks for improved efficiency.

Shortcomings

  • Cost:
    The cost of the software is very high for the features that users receive, which makes it difficult for smaller businesses and MSPs to afford.
  • MacOS performance:
    Software has performance issues on Mac machines, and users often run into setup challenges, connectivity problems, and accessibility issues.
  • Resolution issues:
    Display resolution issues can appear when using the software, especially on Mac machines.

Panorama9

Product Summary

Panorama9 offers remote monitoring and management (RMM) tools that allow technicians to monitor client-facing systems and remote workstations. A real-time network monitoring map allows MSPs and IT Teams to track endpoint devices and security vulnerabilities and display asset inventory. This solution keeps endpoint devices secure by ensuring compliance with patch management capabilities.

Use Cases

  • Patch management:
    This platform detects software vulnerabilities and can push out updates for OS or third-party applications to ensure performance and security.
  • Remote management:
    Built-in remote monitoring and remote control capabilities allow users to keep track of remote workstations and resolve issues from anywhere in the world.
  • IT security:
    Compliance management capabilities allow technicians to deal with unauthorized software, missing software licenses, and so on. It can also detect when installed antivirus programs are not installed or running.

Shortcomings

  • Lacks features:
    Users have complained that several vital tools for MSPs are not available for Panorama9, such as a lack of customizability for policies.
  • Price:
    In recent years, there has been a price hike for Panorama9, which makes it less cost-effective relative to the number of features it offers.
  • Patching has limited settings:
    Some users have complained that its patch management capabilities lack granular control

NinjaOne

Why your peers choose us over LogMeIn and Panorama9

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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