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Bravura Optitune vs LogMeIn

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Bravura Optitune


NinjaOne Logo®




Meets Requirements



905 responses

Ease of Use

5 responses
132 responses


912 responses

Ease of Setup

0 responses
68 responses


804 responses

Ease of Admin

0 responses
68 responses


80 responses

Quality of Support

0 responses
116 responses


876 responses

Ease of Doing Business with

0 responses
65 responses


808 responses

Product Direction (% positive)

5 responses
123 responses


897 responses

Based on G2 Spring 2024


Bravura Optitune

Product Summary

Bravura OptiTune is an entry-level, cloud-based remote monitoring and management (RMM) solution with the tools that MSPs and small IT departments need to manage servers and workstations. OptiTune offers a cost-effective solution that allows technicians to monitor and secure devices and deploy applications and patches from a single console. It comes with remote access that allows technicians to access devices and provide assistance to remote users.

Use Cases

  • Remote management:
    OptiTune can monitor the status of corporate devices and assist employees with its built-in Remote Assistance feature.
  • Application management:
    Applications can be deployed, configured, and patched from one web-based console.
  • Endpoint security:
    OptiTune keeps devices up-to-date and can detect malware, allowing technicians to resolve any security threats.


  • Limited scalability:
    OptiTune is limited to only five thousand computers in one organization, which can limit the growth of an IT environment.
  • Lack of support for some OS and devices:
    Users have reported that the solution lacks adequate support for Linux products and mobile devices.
  • Missing features:
    Users have expressed frustration that some essential features, such as an integrated chat in remote support sessions, and customizable reporting, are not available.


Product Summary

LogMeIn is an IT management and support company that offers secure remote access, IT management, and automation for users. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.

Use Cases

  • Remote access:
    Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure.
  • IT management:
    LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing.
  • IT automation:
    Users can remotely deploy and automate endpoint tasks for improved efficiency.


  • Cost:
    The cost of the software is very high for the features that users receive, which makes it difficult for smaller businesses and MSPs to afford.
  • MacOS performance:
    Software has performance issues on Mac machines, and users often run into setup challenges, connectivity problems, and accessibility issues.
  • Resolution issues:
    Display resolution issues can appear when using the software, especially on Mac machines.


Why your peers choose us over Bravura Optitune and LogMeIn

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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