LogMeIn vs Scalefusion

NinjaOne

Ratings

LogMeIn

Scalefusion

Overall

4.6

4.7

4.8

Meets Requirements

9.4

132 responses

9.1

214 responses

9.2

905 responses

Ease of Use

9.3

132 responses

8.9

218 responses

9.3

912 responses

Ease of Setup

9.4

68 responses

8.5

185 responses

9.4

804 responses

Ease of Admin

9.1

68 responses

8.8

187 responses

9.5

80 responses

Quality of Support

116 responses

9.6

216 responses

9.4

876 responses

Ease of Doing Business with

9.1

65 responses

9.4

182 responses

9.6

808 responses

Product Direction (% positive)

8.4

123 responses

9.2

198 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogMeIn

Product Summary

LogMeIn is an IT management and support company that offers secure remote access, IT management, and automation for users. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.

Use Cases

Remote access:
Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure.
IT management:
LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing.
IT automation:
Users can remotely deploy and automate endpoint tasks for improved efficiency.

Shortcomings

Cost:
The cost of the software is very high for the features that users receive, which makes it difficult for smaller businesses and MSPs to afford.
MacOS performance:
Software has performance issues on Mac machines, and users often run into setup challenges, connectivity problems, and accessibility issues.
Resolution issues:
Display resolution issues can appear when using the software, especially on Mac machines.

Scalefusion

Product Summary

Scalefusion is an endpoint management system that allows enterprises and IT administrators to monitor and manage their fleet of digital devices for businesses. It offers support for diverse devices, including laptops, desktops, tablets, smartphones, and even POS systems.

Use Cases

OS support:
Scalefusion supports major desktop operating systems such as Windows, macOS, and Linux.
Device lockdown:
The platform offers a “kiosk mode” functionality that allows administrators to lock down endpoints for specific purposes.
Easy setup:
The setup process is straightforward, allowing for faster deployment and reducing the burden on IT resources.

Shortcomings

Navigation:
Scalefusion can sometimes be challenging to navigate, affecting the overall user experience.
Licensing Management:
Scalefusion’s license management can be improved to better accommodate businesses with a large and frequently changing number of devices.
Documentation for troubleshooting:
Scalefusion’s documentation for troubleshooting could be improved to provide ultimate fixes on issues without having to contact customer support.

NinjaOne

Why your peers choose us over LogMeIn and Scalefusion

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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LogMeIn vs Scalefusion

Ratings

LogMeIn

Scalefusion

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

LogMeIn

Product Summary

Use Cases

Shortcomings

Scalefusion

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over LogMeIn and Scalefusion

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

LogMeIn

Scalefusion

Resources

Company

Contact Info