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LogMeIn vs Microsoft Intune

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NinjaOne

Ratings

LogMeIn

Microsoft Intune

NinjaOne Logo®

Overall

4.6
4.5

4.8

Meets Requirements

9.4
8.4

9.2

905 responses

Ease of Use

9.3
132 responses
8.6
132 responses

9.3

912 responses

Ease of Setup

9.4
68 responses
8.6
132 responses

9.4

804 responses

Ease of Admin

9.1
68 responses
8.6
93 responses

9.5

80 responses

Quality of Support

9
116 responses
8.3
127 responses

9.4

876 responses

Ease of Doing Business with

9.1
65 responses
8.5
232 responses

9.6

808 responses

Product Direction (% positive)

8.4
123 responses
9.3
129 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogMeIn

Product Summary

LogMeIn is an IT management and support company that offers secure remote access, IT management, and automation for users. LogMeIn helps IT teams remotely troubleshoot endpoint devices and streamline workflows through task automation. Using LogMeIn, IT teams are able to provide IT support for both on-premise and remote workforces.

Use Cases

  • Remote access:
    Customizable remote access ensures that IT teams will be able to provide support to an entire IT infrastructure.
  • IT management:
    LogMeIn’s IT management software is composed of multiple tools, including RMM, IT security, and ticketing.
  • IT automation:
    Users can remotely deploy and automate endpoint tasks for improved efficiency.

Shortcomings

  • Cost:
    The cost of the software is very high for the features that users receive, which makes it difficult for smaller businesses and MSPs to afford.
  • MacOS performance:
    Software has performance issues on Mac machines, and users often run into setup challenges, connectivity problems, and accessibility issues.
  • Resolution issues:
    Display resolution issues can appear when using the software, especially on Mac machines.

Microsoft Intune

Product Summary

Microsoft InTune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

Use Cases

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

Shortcomings

  • Inefficient speed:
    From deploying and assigning configuration profiles to applications and showing the status of items, Intune can be frustratingly slow.
  • Lack of support for non-Windows devices:
    Users have reported that configuring macOS devices is difficult, and fewer functionalities are available for these devices.
  • Pricing:
    Full functionality is locked behind higher-priced licenses, limiting what Intune can do for users.

NinjaOne

Why your peers choose us over LogMeIn and Microsoft Intune

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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