BigFix vs Microsoft Intune

NinjaOne

Ratings

BigFix

Microsoft Intune

NinjaOne Logo®

Overall

4.4
4.5

4.8

Meets Requirements

9.2
59 responses
8.4
115 responses

9.2

905 responses

Ease of Use

8.3
59 responses
8.6
132 responses

9.3

912 responses

Ease of Setup

7.7
29 responses
8.6
132 responses

9.4

804 responses

Ease of Admin

8.3
29 responses
8.6
93 responses

9.5

80 responses

Quality of Support

9.2
53 responses
8.3
127 responses

9.4

876 responses

Ease of Doing Business with

8.9
29 responses
8.5
232 responses

9.6

808 responses

Product Direction (% positive)

9.6
54 responses
9.3
129 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

BigFix

Product Summary

BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.

Use Cases

  • Endpoint management:
    Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them.
  • Patch management:
    Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements.
  • Endpoint Security:
    BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.

Shortcomings

  • Mobile device management:
    Several users have complained that the mobile device management system is lacking.
  • Integration challenges:
    A lack of integrations is a concern for users and the current integrations could use some improvement.
  • Complex interface:
    BigFix reviews say that the interface is outdated and can take extensive time and training to learn.

Microsoft Intune

Product Summary

Microsoft InTune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

Use Cases

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

Shortcomings

  • Inefficient speed:
    From deploying and assigning configuration profiles to applications and showing the status of items, Intune can be frustratingly slow.
  • Lack of support for non-Windows devices:
    Users have reported that configuring macOS devices is difficult, and fewer functionalities are available for these devices.
  • Pricing:
    Full functionality is locked behind higher-priced licenses, limiting what Intune can do for users.

NinjaOne

Why your peers choose us over BigFix and Microsoft Intune

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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