Microsoft Intune vs N-able N-sight

NinjaOne

Ratings

Microsoft Intune

N-able N-sight

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Overall

4.5
4.2

4.8

Meets Requirements

8.4
115 responses
8.6
111 responses

9.2

905 responses

Ease of Use

8.6
132 responses
8.3
110 responses

9.3

912 responses

Ease of Setup

8.6
132 responses
8.2
90 responses

9.4

804 responses

Ease of Admin

8.6
93 responses
8.2
89 responses

9.5

80 responses

Quality of Support

8.3
127 responses
8
109 responses

9.4

876 responses

Ease of Doing Business with

8.5
232 responses
8.3
90 responses

9.6

808 responses

Product Direction (% positive)

9.3
129 responses
8.1
106 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Microsoft Intune

Product Summary

Microsoft InTune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

Use Cases

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

Shortcomings

  • Inefficient speed:
    From deploying and assigning configuration profiles to applications and showing the status of items, Intune can be frustratingly slow.
  • Lack of support for non-Windows devices:
    Users have reported that configuring macOS devices is difficult, and fewer functionalities are available for these devices.
  • Pricing:
    Full functionality is locked behind higher-priced licenses, limiting what Intune can do for users.

N-able N-sight

Product Summary

N-able N-sight is a remote monitoring and management solution that provides endpoint management, remote access, and ticketing tools to improve IT management. MSPs and IT professionals remotely monitor and manage devices,complex networks, and their IT infrastructures using N-sight. N-able’s services are designed to manage and secure small- and mid-size enterprises, simplifying physical, hybrid, and cloud environments with a secure platform.

Use Cases

  • Remote support:
    This feature can enable IT technicians or support personnel to access and control devices or systems remotely for troubleshooting, maintenance, and assistance purposes:
  • Remote tasks feature:
    IT administrators can remotely execute various tasks on computers or devices within a network. It automates routine maintenance, deploys software updates, and manages configurations across multiple endpoints.
  • Automation:
    N-sight provides IT automation features and preconfigured scripts, enabling IT professionals to streamline workflows and boost efficiency.

Shortcomings

  • Customer support:
    Some users have stated that N-able’s customer support could be further improved, including offering more comprehensive online guides.
  • Delayed actions:
    Scripts & patches take some time to deploy, and it can be hard to troubleshoot and ensure the success of actions taken.
  • Alerts:
    Customers complain that N-able generates a lot of false alerts, which require manual validation by technicians.

NinjaOne

Why your peers choose us over Microsoft Intune and N-able N-sight

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

Microsoft Intune

N-able N-sight

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