Ratings
Ivanti
Microsoft Intune
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
9.8
897 responses
Based on G2 Spring 2024
Competitors
Ivanti
Product Summary
Ivanti is an IT management and security business that provides software solutions for endpoint management, asset management, network security, and remote support. Offering features such as patching, monitoring, and inventory management, Ivanti enhances support capabilities and responsiveness to security threats. Users also appreciate its ability to deploy software and troubleshoot issues efficiently and remotely across multiple locations.
Use Cases
- Patch management:
Ivanti offers patch management capabilities for both Microsoft and third-party applications. - Software deployment:
The software provides multiple avenues for distributing software, enabling users to build and deploy packages across endpoints. - Endpoint management & device inventory:
Ivanti can manage endpoints and collect inventory data, allowing for the management of software and providing insights into endpoint devices. - Remote control:
Ivanti’s remote control capabilities enable troubleshooting and assistance for end-users.
Shortcomings
- Inadequate documentation and support:
Finding adequate support and documentation for the product is difficult. While employees are willing to assist with various aspects of the product, comprehensive documentation is lacking, especially for smaller add-ons to the main suites. - Cluttered UI:
The interface could be clearer, with multiple pathways to perform tasks. This complexity can lead to frustration and decreased efficiency, particularly for new users or those unfamiliar with the software. - Time-consuming customization:
While users are able to customize Ivanti for their IT environments, customization processes are time-consuming and often create bugs and other issues.
Microsoft Intune
Product Summary
Microsoft InTune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.
Use Cases
- Centralized device management:
Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations. - Application management:
Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types. - Easy integration with Microsoft products:
Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.
Shortcomings
- Inefficient speed:
From deploying and assigning configuration profiles to applications and showing the status of items, Intune can be frustratingly slow. - Lack of support for non-Windows devices:
Users have reported that configuring macOS devices is difficult, and fewer functionalities are available for these devices. - Pricing:
Full functionality is locked behind higher-priced licenses, limiting what Intune can do for users.
NinjaOne
Why your peers choose us over Ivanti and Microsoft Intune
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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