Jamf vs Microsoft Intune

NinjaOne

Ratings

Jamf

Microsoft Intune

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Overall

4.7
4.5

4.8

Meets Requirements

9.2
1,198 responses
8.4
115 responses

9.2

905 responses

Ease of Use

8.8
1,219 responses
8.6
132 responses

9.3

912 responses

Ease of Setup

8.3
1,120 responses
8.6
132 responses

9.4

804 responses

Ease of Admin

8.8
1,169 responses
8.6
93 responses

9.5

80 responses

Quality of Support

9
1,176 responses
8.3
127 responses

9.4

876 responses

Ease of Doing Business with

9.3
1,151 responses
8.5
232 responses

9.6

808 responses

Product Direction (% positive)

9.3
1,169 responses
9.3
129 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Jamf

Product Summary

Jamf is an Apple device management and security platform with zero-touch deployment, inventory management, identity and access management, and endpoint protection. IT pros use it to manage the entire lifecycle of their Apple devices.

Use Cases

  • Device and app management:
    Jamf helps you automatically deploy patches from the Mac App Store to your managed Apple devices.
  • Threat detection:
    Jamf regularly scans your IT network and immediately notifies assigned IT technicians of possible vulnerabilities.
  • Visibility:
    Jamf offers end-to-end visibility into your IT network so that you can gather actionable, context-rich telemetry.

Shortcomings

  • Customer support:
    According to reviews, JamfÂ’s customer support can take a while to respond to tickets.
  • Learning curve:
    Less experienced users may have a harder time understanding the various features and functions of Jamf.
  • Software updates:
    Jamf could improve how well it allows users to manage and configure their updates.

Microsoft Intune

Product Summary

Microsoft InTune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

Use Cases

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

Shortcomings

  • Inefficient speed:
    From deploying and assigning configuration profiles to applications and showing the status of items, Intune can be frustratingly slow.
  • Lack of support for non-Windows devices:
    Users have reported that configuring macOS devices is difficult, and fewer functionalities are available for these devices.
  • Pricing:
    Full functionality is locked behind higher-priced licenses, limiting what Intune can do for users.

NinjaOne

Why your peers choose us over Jamf and Microsoft Intune

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Microsoft Intune

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